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Author Topic: Parcel stuck in Guangzhou
Adeeba
Newbie
Posts: 5
Post Re: Parcel stuck in Guangzhou
on: July 5, 2016, 06:01
New Topic

Hello, would like to know why my parcel is always in transit and leaving Guangzhou airport and arriving back at Guangzhou airport so many time?
My tracking number : RG286558457CN

int077
Pro
Posts: 7760
Post Re: Parcel stuck in Guangzhou
on: July 5, 2016, 10:31
New Topic

Quote from Adeeba on July 5, 2016, 06:01
Hello, would like to know why my parcel is always in transit and leaving Guangzhou airport and arriving back at Guangzhou airport so many time?
My tracking number : RG286558457CN

1. This is the full tracking of your parcel:
Parcel No.RG286558457CN tracking result
2016-06-17 10:14:28.0 贸易parcel parcel shipping 部 received
2016-06-17 15:46:13.0 贸易parcel parcel shipping 部 customs scan
2016-06-17 17:15:30.0 leaving 贸易parcel parcel shipping 部 ,next station 京大平面
2016-06-18 08:41:08.0 Beijing Transit Station export security scan
2016-06-18 09:36:23.0 Beijing Transit Station export customs scan (domestic transit )
2016-06-19 13:15:01.0 Guangzhou Transit Station export security scan
2016-06-19 14:28:11.0 Guangzhou Transit Station export customs cleared
2016-06-20 15:12:00.0 arrive Guangzhou Airport
2016-06-20 15:31:23.0 leaving Guangzhou Airport going to next airport/seaport
2016-06-22 12:04:00.0 arrive Guangzhou Airport
2016-06-22 12:07:41.0 leaving Guangzhou Airport going to next airport/seaport
2016-06-24 14:41:00.0 arrive Guangzhou Airport
2016-06-24 14:45:05.0 leaving Guangzhou Airport going to next airport/seaport
2016-06-28 16:44:00.0 arrive Guangzhou Airport
2016-06-28 17:08:45.0 leaving Guangzhou Airport going to next airport/seaport
2016-07-02 14:54:00.0 arrive Guangzhou Airport
2016-07-02 15:03:32.0 leaving Guangzhou Airport going to next airport/seaport
2016-07-04 10:33:00.0 arrive Guangzhou Airport
2016-07-04 11:03:47.0 leaving Guangzhou Airport going to next airport/seaport
2016-07-05 15:20:24.0 Guangzhou Transit Station import customs scan ,remark (rejected )

2. Your parcel just got rejected on 05 July, may I suggest you read this:
What can I do if tracking result shows “rejected” or “Safety Check Rejected” ?
On this site:

What can I do if tracking result shows “rejected” or “Safety Check Rejected” ?

3. If your parcel was arriving and departing so many time it's because at the Guangzhou Airport lately there where doing closer Security checks on parcel.

4. You could contact seller about your parcel and tell him that it just got rejected. Provide him with the tracking above when you contact him. And you could wait and see if anymore tracking will come up for this parcel.

Hope this help.

Adeeba
Newbie
Posts: 5
Post Re: Parcel stuck in Guangzhou
on: July 5, 2016, 11:03
New Topic

Latest information for my parcel

2016-07-05 15:20 Exchange Bureau in Guangzhou, has imported opening
2016-07-05 15:20 Exchange Bureau in Guangzhou, has imported opening notes (return)
2016-07-04 11:03 Guangzhou Terminal, left hand navigation
2016-07-04 10:33 Guangzhou Terminal, arrival
2016-07-02 15:03 Guangzhou Terminal, left hand navigation
2016-07-02 14:54 Guangzhou Terminal, arrival
2016-06-28 17:08 Guangzhou Terminal, left hand navigation

Is my parcel return to sender?

int077
Pro
Posts: 7760
Post Re: Parcel stuck in Guangzhou
on: July 5, 2016, 11:11
New Topic

Quote from Adeeba on July 5, 2016, 11:03
Latest information for my parcel

2016-07-05 15:20 Exchange Bureau in Guangzhou, has imported opening
2016-07-05 15:20 Exchange Bureau in Guangzhou, has imported opening notes (return)
2016-07-04 11:03 Guangzhou Terminal, left hand navigation
2016-07-04 10:33 Guangzhou Terminal, arrival
2016-07-02 15:03 Guangzhou Terminal, left hand navigation
2016-07-02 14:54 Guangzhou Terminal, arrival
2016-06-28 17:08 Guangzhou Terminal, left hand navigation

Is my parcel return to sender?

1. There is good chances that the parcel will be returning to seller, just contact seller and tell him what is going with your parcel and provide him with the full tracking so he can see from himself that the parcel was rejected.

2. You could also follow the parcel to see what will be the next move, I have seen parcel here that were rejected then it started to go again.

Hope this help.

Adeeba
Newbie
Posts: 5
Post Re: Parcel stuck in Guangzhou
on: July 5, 2016, 11:19
New Topic

Thankyouuuuu for your help!
Really appriciate it.
One more, should i open dispute if my buyer protection almost end?

int077
Pro
Posts: 7760
Post Re: Parcel stuck in Guangzhou
on: July 5, 2016, 11:28
New Topic

Quote from Adeeba on July 5, 2016, 11:19
Thankyouuuuu for your help!
Really appriciate it.
One more, should i open dispute if my buyer protection almost end?

1. Yes definitely, because if your protection end then you are not able to open a dispute with the seller and get your money back.

Hope this help.

arifinkn@g-
mail.com
Newbie
Posts: 4
Post Re: Parcel stuck in Guangzhou
on: July 5, 2016, 12:15
New Topic

Thank you, my other parcel shipped much later than this has already arrived at my local post office (haven't physically received it yet), which is much larger item and compkex electronics stuff as compared to this item only metal for electrical terminal connection. Anyway thank you for your attention.

Adeeba
Newbie
Posts: 5
Post Re: Parcel stuck in Guangzhou
on: July 7, 2016, 06:38
New Topic

Hello again
This my latest tracking result
leaving Guangzhou Airport going to next airport/seaport
2016-06-28 16:44:00.0 arrive Guangzhou Airport
2016-06-28 17:08:45.0 leaving Guangzhou Airport going to next airport/seaport
2016-07-02 14:54:00.0 arrive Guangzhou Airport
2016-07-02 15:03:32.0 leaving Guangzhou Airport going to next airport/seaport
2016-07-04 10:33:00.0 arrive Guangzhou Airport
2016-07-04 11:03:47.0 leaving Guangzhou Airport going to next airport/seaport
2016-07-05 15:20:24.0 Guangzhou Transit Station import customs scan ,remark (rejected )
2016-07-06 14:09:46.0 Guangzhou Transit Station import customs cleared (domestic transit )

What does it means by Guangzhou Transit Station import customs cleared (domestic transit )

Is my parcel move again to next destination ? Or not.

chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Parcel stuck in Guangzhou
on: July 7, 2016, 09:40
New Topic

Guangzhou Transit Station import customs cleared means the parcel was returned/rejected in Guangzhou. what is the item inside your parcel?

fadzlan
Pro
Posts: 144
Post Re: Parcel stuck in Guangzhou
on: July 7, 2016, 09:49
New Topic

Quote from Adeeba on July 7, 2016, 06:38
Hello again
This my latest tracking result
leaving Guangzhou Airport going to next airport/seaport
2016-06-28 16:44:00.0 arrive Guangzhou Airport
2016-06-28 17:08:45.0 leaving Guangzhou Airport going to next airport/seaport
2016-07-02 14:54:00.0 arrive Guangzhou Airport
2016-07-02 15:03:32.0 leaving Guangzhou Airport going to next airport/seaport
2016-07-04 10:33:00.0 arrive Guangzhou Airport
2016-07-04 11:03:47.0 leaving Guangzhou Airport going to next airport/seaport
2016-07-05 15:20:24.0 Guangzhou Transit Station import customs scan ,remark (rejected )
2016-07-06 14:09:46.0 Guangzhou Transit Station import customs cleared (domestic transit )

What does it means by Guangzhou Transit Station import customs cleared (domestic transit )

Is my parcel move again to next destination ? Or not.

Hi,

You parcel was returned back to the seller. Please file for dispute against the seller soonest possible. Your case is not a distinct one. There have been many other similar cases before (you may benefit from my posts here http://track-chinapost.com/?page_id=242/china-post-forum-group1/china-post-discussion-forum14/new-update-on-problems-with-shipments-via-guangzhou-thread14999.0#postid-64021 and here http://track-chinapost.com/?page_id=242/china-post-forum-group1/china-post-discussion-forum14/follow-up-on-problems-with-shipments-via-guangzhou-thread14988.0#postid-64008 and here http://track-chinapost.com/?page_id=242/china-post-forum-group1/china-post-discussion-forum14/problems-with-shipments-via-guangzhou-thread14806

Even though you have only t-shirts inside, if you're not lucky, then, the shipment will be returned back to the sender. So, in essence, it doesn't matter much on what's is inside.

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