On June 8, 2016, I have posted some important observations in this forum in regard to problems with shipments which have to go through the Guangzhou airport. You may find the post here http://track-chinapost.com/?page_id=242/china-post-forum-group1/china-post-discussion-forum14/problems-with-shipments-via-guangzhou-thread14806.
It seems like the problem has not gotten better but is becoming much-much worse. I may consider myself as being unlucky. But, it seems like there are also others who have been experiencing the same problem.
Initially, the problem was that shipments tend to get stuck at the Guangzhou airport. These shipments arrived at the Guangzhou airport and were sent to airline around 4 - 9 times (and nobody knows when the process is going to end and nobody will ever know if and when these shipments will be able to leave the Guangzhou airport). In other words these shipments were held up at the Guangzhou airport for a very-very long period. Every 1 -2 days the new status will read that the same process is happening again - arrive at the Guangzhou airport - sent to airline - repeat.
Some of my shipments which are currently facing this problem are RM694676831CN, RM679884457CN, RS050284035CN, and RS074910304CN.
If that is considered not that bad (or normal), then, most recently there is a new development to this same issue.
Two of my shipments with tracking numbers RJ783995956CN and RO229881973CN which contains only a piece of t-shirt in each shipment went through the same process initially i.e. arrive at the Guangzhou airport - sent to airline – repeat (for 4 – 5 times). However, to my surprise, instead of these shipments get on board of an airplane, it was returned back to the sender (seller). The biggest question is, since when t-shirts have become prohibited items with China customs? If yes, then, seriously these people are very incompetent and a disgrace.
To a certain extent I would also consider myself as lucky. Since, I am monitoring the movements of my shipments on a daily basis. So, once I see this happening, I have instantly filed disputes against these orders and provided proofs. Therefore, I am managed to get back my money (since my purchases are still within the buyer protection period).
I have come across cases whereby some buyers are unaware of this problem and were waiting for their shipments to arrive. Some even asked in this forum why the status of their shipment says “Delivered” but they did not even receive them? The answer is simply that these shipments are delivered back to seller and not the buyer. And these sellers have not even informed buyers that their shipments did not managed to get passed the Guangzhou airport customs – even when there are only t-shirts inside.
So here I would like to take this opportunity to advise buyers to closely monitor their purchases and shipments. In particular, shipments with tracking numbers starting with alphabets RD, RM, RO, RS, and RJ (some cases). These tracking numbers tend to have to go through the Guangzhou airport. I will keep on monitoring whether tracking numbers starting with other alphabets are also experiencing the same problems and will keep us updated from time to time.
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