Frequently Asked Questions about China Post
Normally China Post will not answer any email inquiry. So please do not send email to China Post. The most effective way to contact China Post is to call China Post hot line 11183 or 11185 inside China. The hotline operator usually only accept Mandarin inquiry . If you are outside China, you can try Read More …
In this globalization era, cross border shopping through Internet becomes more and more popular. Internet makes the world flat which means consumers can easily meet good sellers and cheaters very easily at the same time. To avoid buying from scam website and sellers, people must remember some typical characteristics of them as following: 1)They often Read More …
When tracking from http://track-chinapost.com/startairmail.php , you might get such result like “shipping notice received” or “shipping notice received from seller” or “shipping notice received from WISH” …etc. This means seller(shipper) has applied a tracking number from China Post with shipping software provided by third party(WISH,ALiexpress etc) but has not shipped the goods yet. If you Read More …
If your tracking result from http://track-chinapost.com has only one message “electronic data received”, this means your seller(shipper) applied a tracking number from China, but does not actually ship the goods yet. Many China seller delay shipment for 5 to 10 days due to inventory shortage. So if you just got the number which shows “electronic Read More …
USPS has many international service such as USPS first class mail, Register mail and Express Mail(priority mail) etc. Only USPS register mail and Express Mail can be tracked with delivery status. USPS first class Mail can NOT be tracked in China, you can not even know if it has arrived China or not. How can Read More …
People sometimes will see tracking result shows “Safety Check Rejected” or “customs rejected” or “rejected”. This is usually caused by following two reasons: the forbidden item in the parcel such has cell phone,ipad,speaker etc(Check China Post forbidden item list here). If your parcel has item in the forbidden list, you can not get the goods Read More …