Track-ChinaPost.com provides free one-stop online English tracking service for customers who get their parcels shipped by China Post register Mail, China Post Express Mail(EMS),Hong Kong Post Register Mail,Singapore Post Register Airmail and eBay ePacket(EMS+USPS).

All our tracking data comes from China Post official database and is automatically translated by our computer system. As this is a free service, we do not reply any shipping inquiry through phone call. You can directly call China Post by phone number （+86）11185 (Chinese Mandarin language ONLY).

If you need English help for  your parcel from China, you can post your parcel tracking number and concern in our forum. All registered users including the webmaster might answer your questions and the service and help is absolutely free. You can also get latest news about the China Post service and view other people’s discussions in your country.

Privacy Notice

This privacy notice discloses the privacy practices for  track-chinapost.com. This privacy notice applies solely to information collected by track-chinapost.com. It will notify you of the following:

1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

California Consumer Privacy Act (“CCPA”) 

Under CCPA, Californian residents have the right to declare their preferences on the sale of data for advertising and marketing purposes. If you wish to change your preferences, click this link to launch our preference portal:

Californian residents also have the right to access and/or delete collected data about them. If you wish to invoke either right, please see this link.

We use a third-party to provide monetisation technologies for our site. You can review their privacy and cookie policy here.

Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information , that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately  via email [email protected] .