China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: 1 2 [3] 4
Author Topic: Parcel stuck in Guangzhou
Adeeba
Newbie
Posts: 5
Post Re: Parcel stuck in Guangzhou
on: July 7, 2016, 15:54
New Topic

Thank you for your explanation:)
Very helpful!
The item is watches.
My seller agree to resent back the item?
Hopefully this situation never happen again and if this still happen, no luck for me i guess :/
Thank you guys for your help, appriciate it .

arifinkn@g-
mail.com
Newbie
Posts: 4
Post Re: Parcel stuck in Guangzhou
on: July 8, 2016, 04:46
New Topic

Hi, today is the 12th day my parcel RF276221223CN stuck at Guang Zhou. Please help to expedite

int077
Pro
Posts: 7760
Post Re: Parcel stuck in Guangzhou
on: July 8, 2016, 13:06
New Topic

Quote from [email protected] on July 8, 2016, 04:46
Hi, today is the 12th day my parcel RF276221223CN stuck at Guang Zhou. Please help to expedite

1. Then you and I can suspect that the parcel made it out of China.
The parcel is En Route to your country Malaysia.

2. China Post Airmail Parcel Estimate Arrival Time for Malaysia is here:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

Hope this help.

fadzlan
Pro
Posts: 144
Post Re: Parcel stuck in Guangzhou
on: July 8, 2016, 13:46
New Topic

Quote from [email protected] on July 8, 2016, 04:46
Hi, today is the 12th day my parcel RF276221223CN stuck at Guang Zhou. Please help to expedite

Hi,

Below is a complete tracking information on your shipment.

I believe, your shipment is currently stuck at the Guangzhou airport. As can be seen, your shipment is currently in a loop i.e. it arrived at the Guangzhou airport and was sent to airline. So far, as you an observed, it has undergone the same process 3 times. The same process may repeat for 4 - 9 times (so far from my own experience). The lag between one update to another may take up to 11 days (the longest that I have came across so far).

There are several outcomes from now on. First, if your are really lucky, then, the shipment may get a place in the airplane and will be on its way to you. And second, after spending around 4 weeks at the Guangzhou airport, the custom officers may get tired with your parcel and will return it back to the seller/sender. You may refer to some of the cases here RM679884457CN, RJ783995956CN, RO229881973CN.

You may also benefit from my posts here http://track-chinapost.com/?page_id=242/china-post-forum-group1/china-post-discussion-forum14/new-update-on-problems-with-shipments-via-guangzhou-thread14999.0#postid-64021, and here http://track-chinapost.com/?page_id=242/china-post-forum-group1/china-post-discussion-forum14/follow-up-on-problems-with-shipments-via-guangzhou-thread14988.0#postid-64008 and here http://track-chinapost.com/?page_id=242/china-post-forum-group1/china-post-discussion-forum14/problems-with-shipments-via-guangzhou-thread14806.

Please keep your foot on the ground. It is better be safe rather than sorry. At present, my advise to you is to keep tracking for your shipment. If the status of your shipment reads 【 Guangzhou互换局】Import customs scan,备注(退回), then, please file for dispute on the order immediately. Because, it surely indicate that your shipment has been returned to the seller.

On the ETA, previously I can safely assure you that once the shipment has finally left China, it will arrive at KLIA airport in seven days. The same day that it arrived at KLIA, the package will be sent to PUSAT MEL NASIONAL. Then the very next day it will be sent out to the local post office (CW) for delivery. However, there is significant delay during the past couple of months (due to delays at China exit points). Therefore, I would recommend for you to add about 2 to 4 weeks to the original ETA which was referred to you in this forum.

Jun 26, 2016 04:30 pm Leaving parcel center【 Guangzhou航站】 Sent to airline China Post

Jun 26, 2016 12:00 pm Arrive airport【 Guangzhou航站】China Post

Jun 24, 2016 02:45 pm Leaving parcel center【 Guangzhou航站】 Sent to airline China Post

Jun 24, 2016 02:41 pm Arrive airport【 Guangzhou航站】China Post

Jun 22, 2016 12:07 pm Leaving parcel center【 Guangzhou航站】 Sent to airline China Post

Jun 22, 2016 12:04 pm Arrive airport【 Guangzhou航站】China Post

Jun 21, 2016 04:37 pm 【 Guangzhou互换局】Export customs cleared China Post

Jun 21, 2016 03:40 pm 【 Guangzhou互换局】Export security scan China Post

Jun 18, 2016 02:37 pm 【 Shenzhen (China)互换局】Export customs scan (domestic transit) China Post

Jun 18, 2016 01:44 am 【 Shenzhen (China)互换局】Export security scan China Post

Jun 17, 2016 11:27 pm Leaving parcel center【 Shenzhen (China) International bulk mail processing center】China Post

Jun 17, 2016 09:24 pm 【 Shenzhen (China) International bulk mail processing center】Customs scan by parcel center China Post

Jun 17, 2016 08:40 pm 【 Shenzhen (China) International bulk mail processing center】Shipment received by parcel center China Post

Jun 16, 2016 08:29 pm Information Received China Post

arifinkn@g-
mail.com
Newbie
Posts: 4
Post Re: Parcel stuck in Guangzhou
on: July 9, 2016, 10:59
New Topic

Thank you

Maksat
Newbie
Posts: 2
Post Re: Parcel stuck in Guangzhou
on: August 4, 2016, 19:17
New Topic

Hello, dear helpers.

My two parcels stuck in Guangzhou for a month with tracking numbers:
03306261223 and 03322827658.
No idea what is happening,
Your help will be very appreciated.
Thank you!

int077
Pro
Posts: 7760
Post Re: Parcel stuck in Guangzhou
on: August 4, 2016, 20:03
New Topic

Quote from Maksat on August 4, 2016, 19:17
Hello, dear helpers.

My two parcels stuck in Guangzhou for a month with tracking numbers:
03306261223 and 03322827658.
No idea what is happening,
Your help will be very appreciated.
Thank you!

1. For parcel 03306261223, this is the full tracking:

China Post Register Air Mail Tracking System
Parcel No.03306261223 tracking result
2016-06-30 09:55:41.0 Electronic Data Received
2016-07-01 18:23:07.0 Dongguan city Post Office eCommerce dept. international parcel process dept. received
2016-07-01 21:03:00.0 Dongguan city Post Office eCommerce dept. international parcel process dept. customs scan
2016-07-01 21:15:00.0 leaving Dongguan city Post Office eCommerce dept. international parcel process dept.
2016-07-02 13:32:25.0 Guangzhou Transit Station export security scan

2. I would suggest to you to contact seller because I suspect that your parcel did not pass the Export Security scan in Guangzhou. May I suggest you read this:
What does the status “Export Security Scan” mean? How long it will take?
On this site:

What does the status “Export Security Scan” mean? How long it will take?

3. For parcel 03322827658, this is the full tracking of the parcel:

China Post Register Air Mail Tracking System
Parcel No.03322827658 tracking result
2016-07-04 11:23:30.0 Electronic Data Received
2016-07-08 20:24:32.0 Dongguan city Post Office eCommerce dept. international parcel process dept. received
2016-07-08 22:01:00.0 Dongguan city Post Office eCommerce dept. international parcel process dept. customs scan
2016-07-08 22:08:00.0 leaving Dongguan city Post Office eCommerce dept. international parcel process dept.
2016-07-10 12:47:11.0 Guangzhou Transit Station export security scan

4. Same comments apply also for this parcel.

5. When you will contact seller give him the full scan I provided so he can maybe call China Post Hot Line: 11185, to find out what is wrong with the parcel.

Hope this help

Maksat
Newbie
Posts: 2
Post Re: Parcel stuck in Guangzhou
on: August 5, 2016, 02:12
New Topic

int077, thank you!

Vincentius-
H
Newbie
Posts: 3
Post Re: Parcel stuck in Guangzhou
on: December 29, 2016, 03:09
New Topic

Hello Sir, can U help me?

My some packages still stuck from 18th Nov..

This is the tracking number
RM742615715CN

Need Your help, thanks be4

int077
Pro
Posts: 7760
Post Re: Parcel stuck in Guangzhou
on: December 29, 2016, 04:05
New Topic

Quote from Vincentius H on December 29, 2016, 03:09
Hello Sir, can U help me?

My some packages still stuck from 18th Nov..

This is the tracking number
RM742615715CN

Need Your help, thanks be4

1. This is the tracking of your parcel:
Number: RM742615715CN
Package Status: In Transit

Destination Country: Indonesia
2016-12-09 18:48 CHINA (PEOPLE_S REP) CN, Departure from outward OE
2016-12-03 15:19 CHINA (PEOPLE_S REP) CN, Posting/Collection

Origin Country: China
2016-12-16 02:42 Guangzhou Terminal, leave the
2016-12-16 02:42 Guangzhou Terminal, left hand navigation
2016-12-16 02:11 Guangzhou Terminal, arrival
2016-12-11 01:36 Guangzhou Terminal, left hand navigation
2016-12-11 01:17 Guangzhou Terminal, arrival
2016-12-09 09:24 Exchange Bureau in Guangzhou, have been exported directly
2016-12-09 08:48 Exchange Bureau in Guangzhou, have been exported to open
2016-12-04 11:10 Zhengzhou Exchange Bureau, have been exported to each other (internal transit)
2016-12-04 10:55 Zhengzhou Exchange Bureau, have been exported to open
2016-12-03 16:01 Zhengzhou billing Center, left, and the next stop "Zhengzhou express"
2016-12-03 15:47 Zhengzhou billing Center
2016-12-03 15:19 Zhengzhou billing Center, has received send
======================================
Powered by http://www.track-chinapost.com

2. Your parcel was receive bu China Post only on the 03 Dec. Your parcel is On route/In transit to Indonesia. May I suggest your read this for your country:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

3. Now what need to happen is Indonesia Post scan your parcel on arrival or when they have time to do it. Please remember mail is slow right now because of the Holiday Season.

4. Just continue to track your parcel on the Indonesia Post site for any new movement.

Hope this help.

Pages: 1 2 [3] 4