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Author Topic: New Update on Problems with Shipments via Guangzhou
fadzlan
Pro
Posts: 144
Post New Update on Problems with Shipments via Guangzhou
on: June 26, 2016, 20:42
New Topic

Dear All,

Just an update on this Guangzhou shipment issue.

Previously, it was widely believed (or we were made to believe) that if there is no update(s) for 7 days, then, it is safe to say or assume that the shipment has managed to leave the Guangzhou airport. But, unfortunately, this is not the case anymore. Please see below. This is the latest tracking on my shipment with the tracking number RS050660828CN.

The 2nd last tracking information was on June 15, 2016. Then, there was no update and I thought (and was hoping) that the shipment was on its way to me (I was checking on the local post web page for the tracking number since the normal ETA to my country is about 1.5 - 2 weeks). Today after 11 days of eagerly waiting (helplessly), there is a new update. However, (and unfortunately) it is the same as on the 15th i.e. arrive at the Guangzhou airport and was sent to airline. So ironic I don't know what happened to my shipment during the course of the 11 days. Maybe it has lost its way in no mans land.

So now, I on behalf of many other buyers here in this forum who are using China Post (whose shipments have to go through the Guangzhou airport), would like to take this opportunity to look for answers to these some simple questions. (1) How many times will our shipments have to arrive and sent to airline before it can finally made it out of the Guangzhou airport? (2) How many days should we wait to be sure that our shipments have finally left the Guangzhou airport (we were made to believe that it was 7 days before, but now obviously that number is no longer reliable)?

And based on the latest hard evidence, I would advice those "pros" here to stop giving false hope and promises on the status of shipments particularly those that have to go through the Guangzhou airport.

Jun 26, 2016 04:30 pm Leaving airport going to next airport/seaport China Post

Jun 26, 2016 04:30 pm Leaving parcel center China Post

Jun 26, 2016 12:00 pm Arrive airport China Post

Jun 15, 2016 04:37 pm Leaving airport going to next airport/seaport China Post

Jun 15, 2016 04:37 pm Leaving parcel center China Post

Jun 15, 2016 04:34 pm Arrive airport China Post

Jun 14, 2016 03:37 pm Export customs cleared China Post

Jun 14, 2016 02:12 pm Export security scan China Post

Jun 14, 2016 10:24 am Leaving parcel center, next stop 【佛山】China Post

Jun 13, 2016 09:08 pm Customs scan by parcel center China Post

Jun 13, 2016 04:47 pm Shipment received by parcel center China Post

gibbo1972
Newbie
Posts: 4
Post Re: New Update on Problems with Shipments via Guangzhou
on: June 28, 2016, 21:55
New Topic

My parcel arrived in Guangzhou on the 2nd of June and cleared customs then it is being delivered to Guangzhou by air mail how can it endlesly circle the airport in the destination city the answer is to deliver the parcel not leave it stuck in an endless circle. I find this answer most unhelpful when I pay for a premium service with a tracking number and it still is stuck in a loop a month later. The answer is to deliver it in the destination city it is stuck in not tell me it is taking a mystery tour of the airport. The service level here is shockingly bad china post .

Jasonb
Newbie
Posts: 7
Post Re: New Update on Problems with Shipments via Guangzhou
on: October 22, 2016, 20:32
New Topic

Did you ever recieve your parcel I've got the same problem

Hami21
Newbie
Posts: 7
Post Re: New Update on Problems with Shipments via Guangzhou
on: January 11, 2017, 13:23
New Topic

Hello guys im facing the same problem as yours!! This is ridiculous...i dont think that we wil ever receive our products!! I will dispute for my items! Im sick of waiting for that BIG LIE....honestly....

Lahkes
Newbie
Posts: 17
Post Re: New Update on Problems with Shipments via Guangzhou
on: January 11, 2017, 14:06
New Topic

I have the same problem... Last update is in Guangzhou but it has been 56 days and no package in sight...

RS334456849CN

int077
Pro
Posts: 7760
Post Re: New Update on Problems with Shipments via Guangzhou
on: January 11, 2017, 15:06
New Topic

1. Just contact your seller or open a dispute.

Thanks.

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