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Author Topic: Aliexpress cannot track order
kleina
Beginner
Posts: 25
Post Re: Aliexpress cannot track order
on: October 1, 2014, 12:18
New Topic

helo
kleina
Beginner
Posts: 25
Post dispatching
on: October 1, 2014, 12:21
New Topic

hello

I need your help. Since 9 20 2014 my package its marked dispatching, i do not know if there is a problemwith it. its no battery or liquids inside

the trackingnumber is RH051636723CN

thanks for help

helo
Prenal
Newbie
Posts: 4
Post Re: Aliexpress cannot track order
on: October 1, 2014, 12:29
New Topic

Dear China post my parcel is still in the same place since 11/08/2012 please can you assist me urgently i don't know what is the problem and why has it no moved CP291671423CN
chinapostv-
olunteer
Administrator
Posts: 45880
Post Re: Aliexpress cannot track order
on: October 1, 2014, 16:54
New Topic

CP291671423CN is surface parcel which will go through sea and very very slow(might take up to 6 months to arrive). You'd better open a non-receipt dispute.
kleina
Beginner
Posts: 25
Post Re: Aliexpress cannot track order
on: October 1, 2014, 17:13
New Topic

c

helo
kleina
Beginner
Posts: 25
Post Re: Aliexpress cannot track order
on: October 1, 2014, 17:16
New Topic

f

helo
tompeters
Newbie
Posts: 14
Post Re: Aliexpress cannot track order
on: October 1, 2014, 17:32
New Topic

Plus if a order status shows "on route" the what does it mean...
Thanks
chinapostv-
olunteer
Administrator
Posts: 45880
Post Re: Aliexpress cannot track order
on: October 1, 2014, 18:04
New Topic

Aliexpress order status is posted by seller and sometimes misleading and confusing. you'd better track here: http://track-chinapost.com/startairmail.php
danielvi
Newbie
Posts: 2
Post Re: Aliexpress cannot track order
on: October 2, 2014, 20:15
New Topic

On 2014-sep-10 I bought a product from aliexpress and the seller told me that he will send it with SwedenPost (I am in Norway).

On 2014-sep-27 the seller extended Purchase protection.

Since 2-3 weeks the tracking number RE966108206SE can not be found neither in China nor in Sweden or Norway.

Few days ago I wrote him that the tracking no. doesn't exist. He replied "don't worry ,it's need shipping china from sweden, about 5days you check" a funny english whatever...

What should I do ? I have the feeling that "Something is rotten..."

I'll apreciate any sugesstions.
Thanks
chinapostv-
olunteer
Administrator
Posts: 45880
Post Re: Aliexpress cannot track order
on: October 2, 2014, 20:31
New Topic

wait one more week and then track it again in Sweden Post website. If no result then escalate the dispute in aliexpress and claim refund.

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