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Author Topic: How to claim refund for lost parcel
tinklaz
Newbie
Posts: 2
Post Re: How to claim refund for lost parcel
on: February 25, 2014, 00:26
New Topic

RC340893605CN waiting from last year 2013-12-24. No answer, paid with paypal, but 45 days is over. DealExtreme do not answer to dispute. Is this package lost? or not? what should I do? thanks !
chinapostv-
olunteer
Administrator
Posts: 45854
Post Re: How to claim refund for lost parcel
on: February 25, 2014, 03:17
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it should have problem to pass security check. is there any battery or liquid inside?
tinklaz
Newbie
Posts: 2
Post Re: How to claim refund for lost parcel
on: February 25, 2014, 09:25
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In package: headphones, computer charger block,computer mouse
dcerovski
Newbie
Posts: 3
Post Re: How to claim refund for lost parcel
on: March 3, 2014, 20:57
New Topic

Please help
I have problem with package :RB962579275CN
This is the raport from http://track-chinapost.com/

China Post Parcel No.RB962579275CN Tracking Results
item No. Year Status Location Destination Country Date
RB962579275CN 2013 Received by China Post Shanghai Croatia 20131207 1716
RB962579275CN 2013 In Customs-Control warehouse Shanghai Croatia 20131209 0006
RB962579275CN 2013 In Customs-Control warehouse Shanghai Croatia 20131221 0309
RB962579275CN 2013 In Customs-Control warehouse Shanghai Croatia 20131223 2313

Please can anybody help me about this parcel

dcerovski
Newbie
Posts: 3
Post Re: How to claim refund for lost parcel
on: March 3, 2014, 20:57
New Topic

Please help
I have problem with package :RB962579275CN
This is the raport from http://track-chinapost.com/

China Post Parcel No.RB962579275CN Tracking Results
item No. Year Status Location Destination Country Date
RB962579275CN 2013 Received by China Post Shanghai Croatia 20131207 1716
RB962579275CN 2013 In Customs-Control warehouse Shanghai Croatia 20131209 0006
RB962579275CN 2013 In Customs-Control warehouse Shanghai Croatia 20131221 0309
RB962579275CN 2013 In Customs-Control warehouse Shanghai Croatia 20131223 2313

Please can anybody help me about this parcel

chinapostv-
olunteer
Administrator
Posts: 45854
Post Re: How to claim refund for lost parcel
on: March 4, 2014, 05:35
New Topic

Quote from dcerovski on March 3, 2014, 20:57
Please help
I have problem with package :RB962579275CN
This is the raport from http://track-chinapost.com/

China Post Parcel No.RB962579275CN Tracking Results
item No. Year Status Location Destination Country Date
RB962579275CN 2013 Received by China Post Shanghai Croatia 20131207 1716
RB962579275CN 2013 In Customs-Control warehouse Shanghai Croatia 20131209 0006
RB962579275CN 2013 In Customs-Control warehouse Shanghai Croatia 20131221 0309
RB962579275CN 2013 In Customs-Control warehouse Shanghai Croatia 20131223 2313

Please can anybody help me about this parcel

it can not pass security check and will be returned to shipper. you should open a dispute and claim money back.
jomon999
Newbie
Posts: 1
Post Re: How to claim refund for lost parcel
on: March 8, 2014, 21:47
New Topic

MY PARCEL WAS RETURN TO CHINA FOR POST BOX NUMBER PROBLEM ITS RB825781790CN SO CHINA P
OST PEOPLES CAN SEND BACK MY PARCEL ANY POSSIBILITY THE SENDER IS NOT RESPONDING NOW
dexterd
Newbie
Posts: 1
Post Re: How to claim refund for lost parcel
on: March 10, 2014, 16:00
New Topic

Hello Admin,

My package seems to be stuck in shanghai for quite a while now (Export Customs Scan).
Could you tell me if there is a problem?
The tracking number is RC483099616CN.

Also, could you tell me how long it will take untill it arrives in Holland?
Thank you.
chinapostv-
olunteer
Administrator
Posts: 45854
Post Re: How to claim refund for lost parcel
on: March 11, 2014, 05:47
New Topic

Quote from jomon999 on March 8, 2014, 21:47
MY PARCEL WAS RETURN TO CHINA FOR POST BOX NUMBER PROBLEM ITS RB825781790CN SO CHINA P
OST PEOPLES CAN SEND BACK MY PARCEL ANY POSSIBILITY THE SENDER IS NOT RESPONDING NOW

China Post will return it to sender ,then the journey will finish. you have to ask sender to ship the parcel again. if he does not response you, then open a dispute with paypal or aliexpress and claim money back.
chinapostv-
olunteer
Administrator
Posts: 45854
Post Re: How to claim refund for lost parcel
on: March 11, 2014, 05:48
New Topic

Quote from dexterd on March 10, 2014, 16:00
Hello Admin,

My package seems to be stuck in shanghai for quite a while now (Export Customs Scan).
Could you tell me if there is a problem?
The tracking number is RC483099616CN.

Also, could you tell me how long it will take untill it arrives in Holland?
Thank you.

sometimes it needs about 2 to 3 weeks to change status, you need some patient.
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