Hi there
had the same problem .My parcel was stuck since March 21 .And guess what .I called their Hong Kong post office they said we don't have any record of your parcel.
I tracked it via the destination country they said it's not there. I called again and they said the same thing .Guess what? Since then when I track my parcel a message says"we didn't receive your parcel" which is a big lie. So if you want to know what has happened to your parcel, call their office right now.
Be sure if they have lost it they do not answer. The operator said: We don't have any records!!!!!!!

Quote from Na1vE on April 18, 2016, 09:52
Bro thanks for the reply but you know if that is the case then I can contact the seller for refund. My actual point is that why there are so many custom scan and when these custom scans will be over

This might help you:
My parcel stuck in “Export Security Scan” “Export Customs Scan” for long time, how can I do?

You can find it on this page:

My parcel stuck in “Export Security Scan” “Export Customs Scan” for long time, how can I do?

Hope this help you.