My parcel stuck in “Export Security Scan” “Export Customs Scan” for long time, how can I do?
“Export Security Scan” and “Export Customs Scan” status should can stay from 2 to 14 days. If your parcel has battery inside and stuck in those status for more than 2 or even 3 weeks. Normally this means the parcel has problem to pass security check and will be returned to shipper. You should open a dispute asap, check the page how to open dispute and claim your money back
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