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Author Topic: How to claim refund for lost parcel
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: How to claim refund for lost parcel
on: October 10, 2015, 21:29
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Quote from Lwizzy on October 10, 2015, 11:00
I Need help tracking number EE754547828AU Item shows deliverd but people say item was never deliverd,need to know where this item is??

http://track-chinapost.com/startems.php shows the parcel was delivered in Jiaozhou on oct 4. If you return something back to China for refund, that tracking result can be proof to get money back from paypal/aliexpress.
Thelady
Newbie
Posts: 1
Post Re: How to claim refund for lost parcel
on: December 24, 2015, 20:15
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I returned purchase to seller, who states that it has not been received. The status show several delivery attempts why is this not going to the seller so I can get my refund? Please ck on airmail: RE694563667US. Thank you

The Lady
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: How to claim refund for lost parcel
on: December 24, 2015, 20:24
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Quote from Thelady on December 24, 2015, 20:15
I returned purchase to seller, who states that it has not been received. The status show several delivery attempts why is this not going to the seller so I can get my refund? Please ck on airmail: RE694563667US. Thank you

ask receiver go to China Post office in 李哥庄 and pickup the parcel.
NeelM
Newbie
Posts: 4
Post Re: How to claim refund for lost parcel
on: January 11, 2016, 13:43
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Hi Please can you help track my parcel it has been almost a month now - RI669819944CN

shanehassi-
n
Newbie
Posts: 1
Post Re: How to claim refund for lost parcel
on: January 11, 2016, 14:30
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hi parcel has been stuck from 2015-11-19 19:02:31.0 Beijing Transit Station export customs cleared
RH212049678CN

please help
gaper
Pro
Posts: 364
Post Re: How to claim refund for lost parcel
on: January 11, 2016, 20:55
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Quote from shanehassin on January 11, 2016, 14:30
hi parcel has been stuck from 2015-11-19 19:02:31.0 Beijing Transit Station export customs cleared
RH212049678CN

please help

delivery in Botswana can take also 45 days from shipping
parcel is not stuck, parcel leaved china on 11 november, now it's waiting customs inspection in your country

Simple user and Chinese student - NO chinapost representative
gaper
Pro
Posts: 364
Post Re: How to claim refund for lost parcel
on: January 11, 2016, 20:56
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Quote from NeelM on January 11, 2016, 13:43
Hi Please can you help track my parcel it has been almost a month now - RI669819944CN

delivery in South Africa can take 40 to 80 days.
your parcel leaved china on december 18

Simple user and Chinese student - NO chinapost representative
Andrew0755-
7
Newbie
Posts: 4
Post Re: How to claim refund for lost parcel
on: September 15, 2016, 22:56
New Topic

Please can someone help me
Tracking number: RS192255174CN

It's saying (Guangzhou customers cleared) on 04th September.

Can anyone help
int077
Pro
Posts: 7760
Post Re: How to claim refund for lost parcel
on: September 15, 2016, 23:05
New Topic

Quote from Andrew07557 on September 15, 2016, 22:56
Please can someone help me
Tracking number: RS192255174CN

It's saying (Guangzhou customers cleared) on 04th September.

Can anyone help

1. If you look at Royal Mail site, this is what they are saying about your parcel:
07/09/16 23:20 ARRIVED IN THE UK HEATHROW WORLDWIDE DC

2. Your parcel is in UK, it will have to go through UK Customs. You could call Royal Mail to find out more about your parcel.

Hope this help
wiwie
Newbie
Posts: 1
Post Re: How to claim refund for lost parcel
on: November 8, 2016, 05:21
New Topic

Hi its been a month since the parcel (tracking no. RK532695047CN) passed on to china post. But since 18/10/16, the status is still the same (leaving Shanghai Int'l Airport going to next airport/seaport). please update me current status for this shipment
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