China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.

Pages: [1]
Author Topic: Parcel CY582465758DE
Posts: 1
Post Parcel CY582465758DE
on: April 20, 2024, 13:11
New Topic

Dear Sirs,
according to Your tracking system my reshipment to 2F in Guangzhou item-No CY582465758DE is currently " presented to import Customs" since 2/21/2024 .

How can we proceed this parcel to the intended receiver?

Kind regards

Wolfgang Haan

Posts: 45886
Post Re: Parcel CY582465758DE
on: April 20, 2024, 17:22
New Topic

presented to import Customs means the parcel is waiting for receiver to make import customs clearance and pay duty. Did you write receiver's cell phone number in the parcel? If yes, China Post will send that cell phone a customs clearance text code to make import clearance by cell phone APP.

Pages: [1]