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Author Topic: How to claim refund for lost parcel
int077
Pro
Posts: 7760
Post Re: How to claim refund for lost parcel
on: November 8, 2016, 14:50
New Topic

Quote from wiwie on November 8, 2016, 05:21
Hi its been a month since the parcel (tracking no. RK532695047CN) passed on to china post. But since 18/10/16, the status is still the same (leaving Shanghai Int'l Airport going to next airport/seaport). please update me current status for this shipment

1. Last tracking of your parcel is this:
2016-10-18 04:03 Shanghai Pudong, left

2. May I suggest you read this for your country Malaysia:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

3. Your parcel is fine, you just need to wait till Malaysia Post scan your parcel and give it to Malaysia Customs Office for clearance. You need to be patient and continue to track your parcel on the Malaysia Post for any new movement.

Hope this help.

ChiCh
Newbie
Posts: 1
Post Re: How to claim refund for lost parcel
on: December 9, 2016, 12:04
New Topic

Hi
My parcel are not Uptade since 27 nov
so more then 10 days
RM739533852CN
is that a fake track number
please answers

int077
Pro
Posts: 7760
Post Re: How to claim refund for lost parcel
on: December 9, 2016, 15:13
New Topic

Quote from ChiCh on December 9, 2016, 12:04
Hi
My parcel are not Uptade since 27 nov
so more then 10 days
RM739533852CN
is that a fake track number
please answers

1. This is the tracking of your parcel:
Number: RM739533852CN
Package Status: In Transit

Destination Country: Belgium

Origin Country: China
2016-11-27 05:28 Beijing airport and left
2016-11-27 05:28 Beijing airport terminal, left hand navigation
2016-11-26 22:51 Beijing airport terminal, arrival
2016-11-26 13:51 Exchange Bureau in Beijing, has been exported
2016-11-26 01:52 Exchange Bureau in Beijing, have been exported to open
2016-11-24 09:01 Zhengzhou Exchange Bureau, have been exported to each other (internal transit)
2016-11-24 08:42 Zhengzhou Exchange Bureau, have been exported to open
2016-11-23 20:36 Bulk mail collection mail processing center, Nanyang city, away, the next stop "Nanyang Centre"
2016-11-23 14:59 Bulk mail collection mail processing center, Nanyang city,
2016-11-23 10:43 Bulk mail collection mail processing center, Nanyang city, has received send
======================================
Powered by http://www.track-chinapost.com

2. Your parcel is On Route/In Transit to your country Belgium. May I suggest you read this for your country:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

3. Now it's up to Belgium Post to scan your parcel on arrival or when they have time to do it.

4. Please take note that this time of year is the most busiest time for all Post Office in the World, so mail is definitely slow.

Hope this help.

Matty
Newbie
Posts: 1
Post Re: How to claim refund for lost parcel
on: January 8, 2017, 05:39
New Topic

LT527400252CN Must be lost, never made it to USA. China EMS shipped it out 12-06-2016 and it never got to the USA. It has to be somewhere so did the shipping company steal it. It was a Christmas present. This is the second package over Christmas that never made it to the USA. This better be found soon and finish shipping it to me. And if theft is happening you will be caught.

int077
Pro
Posts: 7760
Post Re: How to claim refund for lost parcel
on: January 8, 2017, 12:19
New Topic

Quote from Matty on January 8, 2017, 05:39
LT527400252CN Must be lost, never made it to USA. China EMS shipped it out 12-06-2016 and it never got to the USA. It has to be somewhere so did the shipping company steal it. It was a Christmas present. This is the second package over Christmas that never made it to the USA. This better be found soon and finish shipping it to me. And if theft is happening you will be caught.

1. This is the last tracking of your parcel:
2016-12-07 05:13
Hangzhou, leave Hangzhou City to Chicago

2. Probable cause for delays in your parcel is this:
When your parcel was sent it was not normal condition. Because:
Holiday Season
China Post has too many parcels to send overseas
Not enough room on the Aircraft for parcels
Smog in China delaying Aircraft or cancelling them
Rescheduling of mail bags
Chicago overwhelming of parcels incoming from Overseas.

3. Have you tried to contact seller about your parcel!!! Was he able to contact China Post EMS Hot Line: 11183 about your parcel!!!

4. May I suggest you wait till next Wednesday 18 Jan and if you don't see any new movement on the USPS site, then just open a dispute with the seller.

Thanks.

Greggy
Newbie
Posts: 2
Post Re: How to claim refund for lost parcel
on: January 16, 2017, 12:17
New Topic

Info sull'ordine - Ordine #958161219001
Q.TÀ PRODOTTI TOTALE
1 Boots Uomo Timberland Heritage 6-inch Premium - Wheat Burnisehd
Color - WHEAT BURNISHED FULL GRAIN
Size - 40
€35.99
1 Scarpe Uomo Timberland Bradstreet Leather Chukka - Noir
Color - BLACK FULL-GRAIN
Size - 40
€21.99
1 Scarpe Uomo Timberland Revenia Plain Toe Chukka - Marron
Color - DARK ORANGE FULL-GRAIN
Size - 40
€20.99
€78.97Totale parziale:
€12.00 Tariffa unica:
€0.00 Tassa di pagamento:
€90.97 Totale:
Cronologia stato & Commenti
DATA STATO ORDINE COMMENTI
19/12/2016 Pending
19/12/2016 Paid Success order notice [Ekaeorder TradeNo: 201612200002497307]
Indirizzo di consegna
Gregorio Lostia tel.3274737934
LABORATORIO COSI BONI VIA NAZIONALE loc. SUAREDDA
SAN TEODORO, 08020
Olbia-Tempio, Italy
Modalità spedizione
Tariffa unica. Never recived the parcel.

Greggy
Newbie
Posts: 2
Post Re: How to claim refund for lost parcel
on: January 16, 2017, 12:19
New Topic

Please let me know where it is goes.
Thankx
Greg

int077
Pro
Posts: 7760
Post Re: How to claim refund for lost parcel
on: January 16, 2017, 16:39
New Topic

Quote from Greggy on January 16, 2017, 12:17

Info sull'ordine - Ordine #958161219001
Q.TÀ PRODOTTI TOTALE
1 Boots Uomo Timberland Heritage 6-inch Premium - Wheat Burnisehd
Color - WHEAT BURNISHED FULL GRAIN
Size - 40
€35.99
1 Scarpe Uomo Timberland Bradstreet Leather Chukka - Noir
Color - BLACK FULL-GRAIN
Size - 40
€21.99
1 Scarpe Uomo Timberland Revenia Plain Toe Chukka - Marron
Color - DARK ORANGE FULL-GRAIN
Size - 40
€20.99
€78.97Totale parziale:
€12.00 Tariffa unica:
€0.00 Tassa di pagamento:
€90.97 Totale:
Cronologia stato & Commenti
DATA STATO ORDINE COMMENTI
19/12/2016 Pending
19/12/2016 Paid Success order notice [Ekaeorder TradeNo: 201612200002497307]
Indirizzo di consegna
Gregorio Lostia tel.3274737934
LABORATORIO COSI BONI VIA NAZIONALE loc. SUAREDDA
SAN TEODORO, 08020
Olbia-Tempio, Italy
Modalità spedizione
Tariffa unica. Never recived the parcel.

1. If you can not provide a tracking number we can not verify where is the parcel.

Thanks.

SeekingMyP-
arcel
Newbie
Posts: 1
Post Re: How to claim refund for lost parcel
on: February 14, 2017, 11:39
New Topic

Hello guys

My tracking number is LM237044098CN. The parcel has been shipped on 17/01/17. The last record about it is 27/01/17 "Departure export customs GUANGZHOU EM". I have mailed the seller (standalone website) about the issue but he didn't respond. Should I escalate the case to PayPal or continue waiting?

Best regards

chinapostv-
olunteer
Administrator
Posts: 45816
Post Re: How to claim refund for lost parcel
on: February 14, 2017, 19:44
New Topic

Quote from SeekingMyParcel on February 14, 2017, 11:39
Hello guys

My tracking number is LM237044098CN. The parcel has been shipped on 17/01/17. The last record about it is 27/01/17 "Departure export customs GUANGZHOU EM". I have mailed the seller (standalone website) about the issue but he didn't respond. Should I escalate the case to PayPal or continue waiting?

Best regards

if your paypal buyer protection is expiring, you should escalate the case, otherwise keep waiting. the parcel should be delayed.

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