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Author Topic: Aliexpress cannot track order
0riginall
Newbie
Posts: 4
Post Re: Aliexpress cannot track order
on: June 13, 2014, 09:19
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HI can someone help me with mi order? number is RB852668799CN .. Thank you

chinapostv-
olunteer
Administrator
Posts: 45854
Post Re: Aliexpress cannot track order
on: June 13, 2014, 16:41
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Quote from 0riginall on June 13, 2014, 09:19
HI can someone help me with mi order? number is RB852668799CN .. Thank you

http://track-chinapost.com/startairmail.php shows the number is invalid. Your seller did not ship the goods. When did you get this number?

0riginall
Newbie
Posts: 4
Post Re: Aliexpress cannot track order
on: June 14, 2014, 09:20
New Topic

Quote from chinapostvolunteer on June 13, 2014, 16:41

Quote from 0riginall on June 13, 2014, 09:19
HI can someone help me with mi order? number is RB852668799CN .. Thank you

http://track-chinapost.com/startairmail.php shows the number is invalid. Your seller did not ship the goods. When did you get this number?

. IGet this number 5 days ago.. i choose dhl shipping but he says to me he has a problem with dhl so he shipped to me the order via china post an he says to me i will open the dispute he gives to me 10 dollars but i dont know what to do. True or not ?

chinapostv-
olunteer
Administrator
Posts: 45854
Post Re: Aliexpress cannot track order
on: June 14, 2014, 17:02
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The seller did not ship you anything so far. You can wait 2 to 3 more days and track it again. If still shows not received by china post, then open dispute to aliexpress and claim full refund.

0riginall
Newbie
Posts: 4
Post Re: Aliexpress cannot track order
on: June 14, 2014, 21:48
New Topic

Quote from chinapostvolunteer on June 14, 2014, 17:02
The seller did not ship you anything so far. You can wait 2 to 3 more days and track it again. If still shows not received by china post, then open dispute to aliexpress and claim full refund.

I have chat with aliexpress help center.. and he sais to me i will wait 7 days minimal.---
i was contacting the seller and he says to me exatcli this: Hello. Because DHL cannot send, so we refund you $10 as compensation, please open the dispute, the partial refund, thank you!.. but im not shore that he has shipped the order... thank you people u are so good... sorry for my english i am from other land and im sorry for my english.... is too bad but i need help so far .. thank you...

chinapostv-
olunteer
Administrator
Posts: 45854
Post Re: Aliexpress cannot track order
on: June 15, 2014, 00:04
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aliexpress has 60 days buyer protection. you no need worry too much. wait one more week and track it again, if still no result. then contact aliexpress for full refund.

0riginall
Newbie
Posts: 4
Post Re: Aliexpress cannot track order
on: June 15, 2014, 06:31
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i get only 22 days buyer protection and now i have only 15 days of protection... and when i ask something the seller answers only open dispute for partial refund we give you 10dollars as compensation.... thats all

leo_hacker-
82
Newbie
Posts: 5
Post Re: Aliexpress cannot track order
on: July 2, 2014, 19:26
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please hel me with this track number..my seller says after 3-10 i can track it..but im a little disconcern about, he doesnt answer my messages..he send me the track number one day after i make the payment...
RC916721831CN
its fake, can i have to open a dispute? thanks

cesar-
romano
Newbie
Posts: 5
Post Re: Aliexpress cannot track order
on: July 2, 2014, 21:38
New Topic

RB579920324CN in alliexpres notify me that the problem originates in the Chinese transport the claim and it has the problem that you solve me the mail

RB579920324CN no hay forma que este producto que llegue a destino salio en octubre del 2013 yo no puedo creer que tanto puede tardar una encomienda es una falta de respeto hacia los compradores
RB579920324CN no way that this product reaches its destination came in October 2013 I can not believe that both may take a parcel is disrespectful towards buyers

SherlyDP
Newbie
Posts: 1
Post Re: Aliexpress cannot track order
on: July 3, 2014, 07:57
New Topic

Hi, can anyone please help me to check my tracking number? RD222323034CN
I receved this on 29 june but it keep saying that china post has not received the parcel. Thanks

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