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Author Topic: Why is the courier stopped at reception?
An JiHyun
Newbie
Posts: 3
Post Why is the courier stopped at reception?
on: February 7, 2018, 04:06
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Hello. I leave a question like this.
I confirmed that my delivery was received by your courier on the evening of February 5, 2018.
But nothing has been confirmed since.
I wonder when my delivery service will depart from China.
The courier number is LX72781705 CN.
I hope to get a quick reply from you.
chinapostv-
olunteer
Administrator
Posts: 45880
Post Re: Why is the courier stopped at reception?
on: February 7, 2018, 06:48
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LX72781705CN is a wrong number. It should be 13 digits.
An JiHyun
Newbie
Posts: 3
Post Re: Why is the courier stopped at reception?
on: February 7, 2018, 07:11
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I wrote down the wrong tracking number.
The tracking number is LX728718705CN.
And this is a delivery from Hong Kong to Korea.
I hope to get a quick reply from you.
chinapostv-
olunteer
Administrator
Posts: 45880
Post Re: Why is the courier stopped at reception?
on: February 7, 2018, 07:38
New Topic

LX728718705CN is china post tracking number. It is not from Hong Kong but from Kunmin,China.

http://track-chinapost.com/track_global.php shows the parcel was just shipped on Feb 5. You need wait about 2 weeks to get the parcel.
An JiHyun
Newbie
Posts: 3
Post Re: Why is the courier stopped at reception?
on: February 7, 2018, 08:03
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What??!!!
The company that sent the parcel said it would get it by this Saturday, should I wait another two weeks? : (
shadowspar
Pro
Posts: 1633
Post Re: Why is the courier stopped at reception?
on: February 7, 2018, 09:17
New Topic

Quote from An JiHyun on February 7, 2018, 08:03
What??!!!
The company that sent the parcel said it would get it by this Saturday, should I wait another two weeks? : (

You should complain to them, then. Average time for this kind of parcel is at least 8 days, often longer.
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