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Author Topic: Can someone help me?
RevsHeart
Newbie
Posts: 2
Post Can someone help me?
on: February 7, 2018, 04:44
New Topic

I got a tracking number under LS639856254CN from Grandeur Kinzee. Really hoping it's not a scam as it says there's no shipping record! I got the shipping notification yesterday, so I'm hoping it was just slow to update...any help, please?
chinapostv-
olunteer
Administrator
Posts: 45880
Post Re: Can someone help me?
on: February 7, 2018, 06:50
New Topic

no shipping record means your seller has not shipped the goods yet. Most seller will ship the goods 3 days later after he gives you tracking number. You can wait by next Monday and track again.

By the way , which website did you place the order? To avoid fraud, you should read following article:

How to avoid scam when doing international cross-border online shopping?
shadowspar
Pro
Posts: 1633
Post Re: Can someone help me?
on: February 7, 2018, 06:53
New Topic

It can take up to 48 hours after a parcel was shipped for the tracking number to start working. Give it another 2-3 days; if the tracking number still isn't showing any results, contact your seller and ask them when they're actually going to ship the item.
RevsHeart
Newbie
Posts: 2
Post Re: Can someone help me?
on: February 7, 2018, 13:53
New Topic

Alright. Thank you both! I will be patient. And I made the order at: http://grandeurkinzee.com

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