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Author Topic: Help
Kellieonei-
ll890
Newbie
Posts: 8
Post Help
on: May 13, 2020, 17:40
New Topic

LZ031119739CN Is my tracking number, it hasn’t changed in 21 days, I’m looking to get an update.

chinapostv-
olunteer
Administrator
Posts: 45381
Post Re: Help
on: May 13, 2020, 19:17
New Topic

http://track-chinapost.com/startairmail.php shows LZ031119739CN was shipped from Fuzhou to UK on April 23. It is still in Fuzhou.

coronavirus has cancelled 90% international airlines from china since early Feb. China Post highly depending on international passenger flight to send parcel oversea. So it is not strange that many parcels are delayed in the airport warehouse without moving. Your parcel might wait some more time . Once parcel arrives UK, royal mail website will show arrival info.

If your buyer protection is expiring, you need open dispute to claim refund first. You can pay back to seller after receiving parcel in future.

Kellieonei-
ll890
Newbie
Posts: 8
Post Re: Help
on: May 14, 2020, 08:31
New Topic

Okay thankyou, when they come to the UK what tracking number do I use for the Royal Mail website?

chinapostv-
olunteer
Administrator
Posts: 45381
Post Re: Help
on: May 14, 2020, 09:30
New Topic

you can use same tracking number LZ031119739CN to track arrival info in royalmail or parcelforce website.

Magic
Advanced
Posts: 72
Post Re: Help
on: May 17, 2020, 17:45
New Topic

Estimated date of arrival at the post office
07 Jui 2020 - 12 Jui 2020, 21 - 26 days remaining

Kellieonei-
ll890
Newbie
Posts: 8
Post Re: Help
on: May 19, 2020, 08:49
New Topic

Hi,

That’s great thankyou, when will the tracking change to show this? And how did you get that information? :)

Magic
Advanced
Posts: 72
Post Re: Help
on: May 19, 2020, 16:56
New Topic

You're welcome Take a look on parcelsapp.com you will have all details :)

Kellieonei-
ll890
Newbie
Posts: 8
Post Re: Help
on: May 30, 2020, 18:21
New Topic

Hi,

Just looking for an update as nothing has changed on tracking.

Kellieonei-
ll890
Newbie
Posts: 8
Post Re: Help
on: June 2, 2020, 13:48
New Topic

Hi,

My tracking number is LZ031119739CN.

It still haven’t moved for over a month. I realise on this thread there is information but I’m looking for an update to see where the parcel is at the moment.

Can someone help me please?

Thanks

chinapostv-
olunteer
Administrator
Posts: 45381
Post Re: Help
on: June 2, 2020, 21:06
New Topic

LZ031119739CN is still in Fuzhou waiting for flight to uK. No update yet. Average waiting time to UK can take 2 months, you need some patience.

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