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Author Topic: trying to get package info since april
yayasol1
Newbie
Posts: 3
Post trying to get package info since april
on: July 3, 2025, 13:36
New Topic

hi i ordered from a seller in february and received the tracking number LZ192654477CN in april but have seen no update on this number since it was added :( it only says waiting for details on my Shop app and when i click to view the info on the pop-up for this site it says partial or no tracking info is available and seller won't answer my emails :(

chinapostv-
olunteer
Administrator
Posts: 46632
Post Re: trying to get package info since april
on: July 4, 2025, 01:08
New Topic

LZ192654477CN has no shipping record, the seller didn't ship anything to you . This is a scam!

yayasol1
Newbie
Posts: 3
Post Re: trying to get package info since april
on: July 4, 2025, 10:59
New Topic

oh no! really? the seller's products are handmade by herself. i ordered three items from her Sept. 2024 and it took three months for my package to arrive, and she wasnt answering this first time, either. it was only until i filed fraud with my bank that she finally let me know my package was on its way with actual updates finally appearing with my tracking number. This time, i ordered five items from her. should i file fraud with my bank again?

chinapostv-
olunteer
Administrator
Posts: 46632
Post Re: trying to get package info since april
on: July 6, 2025, 10:13
New Topic

Maybe the seller forgot to ship your order. Did you tried to contact seller since Feburary? If seller never reply you, then you need to open dispute against fraud.

yayasol1
Newbie
Posts: 3
Post Re: trying to get package info since april
on: July 6, 2025, 19:00
New Topic

yes, i've tried emailing her multiple times. i see this is an issue for multiple other people who order from her too, from comments i see on her videos of them asking her to answer them. she emailed me herself early April, due to a confusion since she thought i did something with my payment, causing it to go wrong. but when i clarified i didn't do anything, she responded back quickly and apologized. i emailed her back in the same thread asking for an update on my order or a tracking number if it's available, and a few days later she added this tracking number to my order, with zero updates since. it seems she only answers when it puts her business in danger, since she also only finally answered me in December when i filed for fraud with my bank on my first order from her. i opened a dispute with my bank yesterday. i hope she answers now. thank you for your help.

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