Quote from Radu on May 12, 2016, 09:32
Hi!
I've ordered a phone case from Aliexpres almost 2 months ago,but my parcel have not arrived in my country,even he has not left China yet.Can someone explain me where is the problem.Is just a phone case(case wallet),not battery or other prohibited goods.
My TR:RI913688248CN

1. This is the full tracking of your parcel:

Parcel No.RI913688248CN tracking result
2016-03-25 01:51:10.0 parcel center received
2016-03-25 03:49:28.0 parcel center customs scan
2016-03-25 03:58:50.0 leaving parcel center ，next station Shenzhen center
2016-03-25 04:18:37.0 Shenzhen Transit Station export security scan
2016-03-25 12:32:58.0 Shenzhen Transit Station export customs cleared
2016-03-26 22:35:00.0 arrive Guangzhou Airport
2016-03-26 22:38:59.0 leaving Guangzhou Airport going to next airport/seaport
2016-03-28 08:59:56.0 Shenzhen Transit Station export security scan
2016-03-28 09:00:48.0 Shenzhen Transit Station export customs cleared
2016-03-29 18:01:00.0 arrive Guangzhou Airport
2016-03-29 20:31:34.0 leaving Guangzhou Airport going to next airport/seaport
2016-03-31 12:47:01.0 Shenzhen Transit Station export security scan
2016-03-31 12:47:17.0 Shenzhen Transit Station export customs cleared
2016-04-01 21:45:00.0 arrive Guangzhou Airport
2016-04-01 21:59:42.0 leaving Guangzhou Airport going to next airport/seaport
2016-04-04 12:33:06.0 Shenzhen Transit Station export security scan
2016-04-04 12:33:45.0 Shenzhen Transit Station export customs cleared
2016-04-05 18:07:00.0 arrive Guangzhou Airport
2016-04-05 18:20:50.0 leaving Guangzhou Airport going to next airport/seaport
2016-04-07 10:21:03.0 Shenzhen Transit Station export security scan
2016-04-07 10:21:38.0 Shenzhen Transit Station export customs cleared
2016-04-08 22:14:00.0 arrive Guangzhou Airport
2016-04-08 22:17:35.0 leaving Guangzhou Airport going to next airport/seaport
2016-04-10 09:46:07.0 Shenzhen Transit Station export security scan
2016-04-10 09:46:55.0 Shenzhen Transit Station export customs cleared
2016-04-12 01:35:00.0 arrive Guangzhou Airport
2016-04-12 01:38:00.0 leaving Guangzhou Airport going to next airport/seaport
2016-04-13 10:03:31.0 Shenzhen Transit Station export security scan
2016-04-13 10:04:48.0 Shenzhen Transit Station export customs cleared
2016-04-14 22:17:00.0 arrive Guangzhou Airport
2016-04-14 22:23:41.0 leaving Guangzhou Airport going to next airport/seaport
2016-04-15 02:20:53.0 Guangzhou express 公司 safety check rejected
2016-04-16 09:57:50.0 Shenzhen Transit Station export security scan
2016-04-16 09:58:16.0 Shenzhen Transit Station export customs cleared
2016-04-18 00:36:00.0 arrive Guangzhou Airport
2016-04-18 00:40:35.0 leaving Guangzhou Airport going to next airport/seaport
2016-04-20 11:47:38.0 Shenzhen Transit Station export security scan
2016-04-20 11:48:06.0 Shenzhen Transit Station export customs cleared
2016-04-21 21:13:00.0 arrive Guangzhou Airport
2016-04-21 21:15:18.0 leaving Guangzhou Airport going to next airport/seaport
2016-04-25 09:07:26.0 Shenzhen Transit Station export security scan
2016-04-25 11:13:10.0 Shenzhen Transit Station import customs cleared (domestic transit )

2. On the 2016-04-15 02:20:53.0 Guangzhou express 公司 safety check rejected
Your parcel was rejected at the airline security because of the scanning.

3. On the 2016-04-25 11:13:10.0 Shenzhen Transit Station import customs cleared (domestic transit )
Your parcel is returning to the seller.

4. May i suggest you read this:
What can I do if tracking result shows “rejected” or “Safety Check Rejected” ?
On this page:

What can I do if tracking result shows “rejected” or “Safety Check Rejected” ?

5. Also please contact your seller as soon as possible to tell him about your parcel.

Hope this help.