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Author Topic: Safety Check Rejected
MaritimeBl-
ondie
Newbie
Posts: 1
Post Safety Check Rejected
on: January 15, 2018, 20:04
New Topic

I placed my order on November 24, 2017 (52 DAYS AGO!!!) There has been zero activity on my parcel since December 1, 2017. I've emailed the seller several times and all they keep telling me is "wait longer" one email actually said "it's in Canada" ummm no, it is not! Can anyone else help me out? I've checked several tracking sites and there's been nothing since Dec 1, 2017

My parcel is NOT a forbidden item, it's merely a pair of winter boots!

Tracking#: RU799951136CN

2017-11-25 16:36:45.0 shipping notice received from seller
2017-11-29 13:13:42.0 浙江衢州shipping center received
2017-11-29 13:18:48.0 浙江衢州shipping center customs scan
2017-11-29 19:40:33.0 已leaving 浙江衢州shipping center ,next station center
2017-11-30 09:07:26.0 Hangzhou export security scan
2017-11-30 16:18:18.0 Hangzhou center export customs cleared
2017-12-01 13:23:11.0 arrive Hangzhou center
2017-12-01 13:28:36.0 sent to airline
2017-12-02 12:00:00.0 Hangzhou safety check rejected

shadowspar
Pro
Posts: 1633
Post Re: Safety Check Rejected
on: January 15, 2018, 23:45
New Topic

If "safety check rejected" has come up in the tracking results, and you haven't gotten it after all this time, I'm inclined to think it never made it out of China. Doesn't really matter whether the assessment of it being unsafe is right or wrong, there's no way to argue with that anyway.

Canada Post doesn't track incoming registered mail items, so there's no way to know if it ever made it to Canada or not. I think you should open a dispute with your seller and claim a refund because your parcel hasn't arrived.

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