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Author Topic: Help with a shipment
TheStigAFC
Newbie
Posts: 2
Post Help with a shipment
on: December 30, 2017, 09:58
New Topic

Hi i'm wondering if there's any way to get any information on a package that has been shipped to me, I've not had any tracking updates for a month and wondering if this is normal or the package has been lost?

2017-11-28 06:06 Delivered by air transport
2017-11-27 23:02 Zhengzhou Processing Center, arrive
2017-11-26 13:11 Delivered by air transport
2017-11-26 12:13 Shanghai Pudong Processing Center, Reach
2017-11-23 07:35 Delivered by air transport
2017-11-22 19:12 Shanghai Pudong Processing Center, Reach
2017-11-22 12:51 Hangzhou Processing Center, has been exported straight seal
2017-11-22 08:26 Hangzhou, opened and dismantled
2017-11-21 21:59 Hangzhou, Zhejiang Receiving and forwarding center, has left, the next station processing center
2017-11-21 21:52 Hangzhou, Zhejiang Receiving and forwarding center, has been sealed
2017-11-21 20:12 Hangzhou, Zhejiang collect and send the center, has received
2017-11-17 11:26 Logistics order has been created (fast selling platform)
chinapostv-
olunteer
Administrator
Posts: 45868
Post Re: Help with a shipment
on: December 30, 2017, 18:48
New Topic

your tracking result is not from official china post database, it is very strange.
TheStigAFC
Newbie
Posts: 2
Post Re: Help with a shipment
on: December 30, 2017, 22:39
New Topic

Sorry about that, it's tracking information from 17track, this is from the official website

China Post Register Air Mail Tracking System
Parcel No.RY627435965CN tracking result

2017-11-17 11:26:53.0 shipping notice received from seller(速卖通平台)
2017-11-21 20:12:34.0 浙江Hangzhou shipping center received
2017-11-21 21:52:41.0 浙江Hangzhou shipping center customs scan
2017-11-21 21:59:44.0 已leaving 浙江Hangzhou shipping center ，next station center
2017-11-22 08:26:15.0 Hangzhou export security scan
2017-11-22 12:51:50.0 Hangzhou center export customs cleared
2017-11-22 19:12:48.0 arrive Shanghai Int'l Airport center
2017-11-23 07:35:32.0 sent to airline
2017-11-26 12:13:41.0 arrive Shanghai Int'l Airport center
2017-11-26 13:11:11.0 sent to airline
2017-11-27 23:02:46.0 arrive 郑州center
2017-11-28 06:06:33.0 sent to airline
chinapostv-
olunteer
Administrator
Posts: 45868
Post Re: Help with a shipment
on: December 30, 2017, 23:06
New Topic

the parcel seems to have problem to catch airline space. If you can not get the goods after Jan 10, you should open dispute to aliexpress for non-arrival parcel.
paulino
Newbie
Posts: 1
Post Re: Help with a shipment
on: January 17, 2018, 13:52
New Topic

Hola
quiero saber el estatu de mi paquete
RU807960313CN 2017-12-29 05:53 Delivered by air transport
2017-12-28 23:01 Beijing Processing Center, arriving
RU807880155CN 2018-01-02 04:54 Delivered by air transport
chinapostv-
olunteer
Administrator
Posts: 45868
Post Re: Help with a shipment
on: January 17, 2018, 17:48
New Topic

Quote from paulino on January 17, 2018, 13:52
Hola
quiero saber el estatu de mi paquete
RU807960313CN 2017-12-29 05:53 Delivered by air transport
2017-12-28 23:01 Beijing Processing Center, arriving
RU807880155CN 2018-01-02 04:54 Delivered by air transport

you tracked in wrong website. The parcel was sent to airline not delivered. track here:
http://track-chinapost.com/startairmail.php
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