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Author Topic: Departure from outward office of exchange?
davyon21
Newbie
Posts: 8
Post Departure from outward office of exchange?
on: November 19, 2015, 03:06
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Can I please get a update on tracking #RR493037046KR it's been stuck in d"eparture from outward office of exchange" for days now
chinapostv-
olunteer
Administrator
Posts: 45886
Post Re: Departure from outward office of exchange?
on: November 19, 2015, 03:14
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Normally parcel should arrive USA in 4 weeks. your parcel is very likely to be lost.

davyon21
Newbie
Posts: 8
Post Re: Departure from outward office of exchange?
on: November 19, 2015, 03:16
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Very likely to be lost already? It was shipped out on the 13th of this month......
chinapostv-
olunteer
Administrator
Posts: 45886
Post Re: Departure from outward office of exchange?
on: November 19, 2015, 03:17
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from Korean Post website, the parcel was shipped on sep 30. So you should receive the parcel last month.
davyon21
Newbie
Posts: 8
Post Re: Departure from outward office of exchange?
on: November 19, 2015, 03:22
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The dates are wrong I didn't place the order until the 9th of november then it was shipped on the 13th of november now it's the 18th but the shipping status hasn't changed since saturday I believe.

chinapostv-
olunteer
Administrator
Posts: 45886
Post Re: Departure from outward office of exchange?
on: November 19, 2015, 03:23
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Then your seller should have given you a fake number(other people's tracking number). you should open dispute and claim refund.
davyon21
Newbie
Posts: 8
Post Re: Departure from outward office of exchange?
on: November 19, 2015, 03:44
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Ok my apologies I was looking at the wrong shipping number the shipping number is RR494578737KR and the dates are correct. Is there any additional information because it was just updated today also as Departure from outward office of exchange
TracPak101
Beginner
Posts: 39
Post Re: Departure from outward office of exchange?
on: November 19, 2015, 06:37
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Quote from davyon21 on November 19, 2015, 03:44
Ok my apologies I was looking at the wrong shipping number the shipping number is RR494578737KR and the dates are correct. Is there any additional information because it was just updated today also as Departure from outward office of exchange

RR494578737KR is an invalid number?
shadowspar
Pro
Posts: 1633
Post Re: Departure from outward office of exchange?
on: November 21, 2015, 06:28
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Quote from davyon21 on November 19, 2015, 03:44
Ok my apologies I was looking at the wrong shipping number the shipping number is RR494578737KR and the dates are correct. Is there any additional information because it was just updated today also as Departure from outward office of exchange

Well....the good news is that I have more information for you. The bad news is that there's probably not going to be much more in the way of updates until you get your item.

First off, you can get Korea Post's information on your parcel here:

http://track-chinapost.com/track_korea.php?code=RR494578737KR

The cool thing about Korea Post is that they actually tell you which flight number your item got on to leave. (Off the top of my head I don't know any other post office that does that.)

In your case, your item got on flight SU251, which is Aeroflot Flight 251 from Seoul Inchon to Moscow Sheremetyevo.

I'm sure that sounds outlandish, but this is normal! Post offices route airmail items by the means that's cheapest, not necessarily the fastest or most direct.

Now, the bad news, after a fashion. After your item leaves Korea, it's in a sealed mailbag which is only opened when it arrives in the United States. Nobody can scan it to update its tracking status while it's in transit. And, unfortunately, since 01-Oct-2015, the USPS doesn't put tracking information online for incoming Registered Mail items from Korea (or China, or most other countries). You can read more about this here:

China Post Forum

China Post Forum

So, your item's tracking status might get one more update when it arrives in the US, but most likely it will not get any more updates at all. I'm not sure how long the transit times are from Korea to the US, but if it's anything like China, I would guess at 3-4 weeks until you get your item.

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