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Author Topic: the package has still not arrived in Italy for a month.
Matteo89
Newbie
Posts: 8
Post the package has still not arrived in Italy for a month.
on: October 7, 2016, 18:20
New Topic

Hello, a month ago I bought the heatsink from China. the package is still in China, I wanted to know where we are? the tracking number: RS208313141CN is true or false? I ask please contrallare because it is urgent. I await your news.
Matthew

int077
Pro
Posts: 7760
Post Re: the package has still not arrived in Italy for a month.
on: October 7, 2016, 19:53
New Topic

1. This is the tracking of your parcel:
China Post Register Air Mail Tracking System
Parcel No.RS208313141CN tracking result
2016-09-05 21:43:45.0 parcel center received
2016-09-05 22:35:34.0 parcel center customs scan
2016-09-05 23:12:24.0 leaving parcel center ,next station Shenzhen center
2016-09-06 00:02:19.0 Shenzhen Transit Station export security scan
2016-09-06 09:36:58.0 Shenzhen Transit Station export customs cleared
2016-09-07 10:06:00.0 arrive Shanghai Int'l Airport
2016-09-07 10:48:38.0 leaving Shanghai Int'l Airport going to next airport/seaport

2. I also found this:
International Mail# RS208313141CN Tracking Result
Summary
Tracking number Origin Destination Status
RS208313141CN CHINA ITALY On route

History Detail
Local date/time Activity Location Remarks
05-Sep-2016 21:43 Received by Post Office 51810302
06-Sep-2016 14:24 Departure export customs SHENZHEN

3. So according to the above tracking your parcel is On route to Italy and I would not be surprise that the parcel is in Italy. But your parcel did not yet clear the Customs Office.

4. I don't see anything wrong according to the tracking above, you just need to track your parcel on the Italy Post site when it arrive/clear.

Hope this help.

Matteo89
Newbie
Posts: 8
Post Re: the package has still not arrived in Italy for a month.
on: October 7, 2016, 22:08
New Topic

hello, I contacted the Italian post office and I left the tracking number, I am not the package in Italy. so there are problems in China. when you unlock?

int077
Pro
Posts: 7760
Post Re: the package has still not arrived in Italy for a month.
on: October 7, 2016, 22:52
New Topic

1. Then you just have to contact the seller and tell him you have not receive the parcel.

Hope this help.

Matteo89
Newbie
Posts: 8
Post Re: the package has still not arrived in Italy for a month.
on: October 8, 2016, 06:47
New Topic

ok. contacted the seller, and told me that sent the parcel. He also contacted the office in China to find out the situation, and is taking place in China, but still not on the street Airport. I do not know why the package is still at the airport. I have to wait thanks hello

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