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Author Topic: Re: How to claim refund for lost parcel
Stars
Newbie
Posts: 2
Post Re: How to claim refund for lost parcel
on: March 18, 2020, 20:41
New Topic

LS721960603CN It says "No shipping record" I ordered the item on the 26th of February. They sent me an email says it was shipped on the 28th and included the tracking number. It has had no change in status. Should I call my bank?

chinapostv-
olunteer
Administrator
Posts: 41904
Post Re: Re: How to claim refund for lost parcel
on: March 18, 2020, 20:43
New Topic

LS721960603CN has no shipping record. this means your seller never shipped you anything. you are very likely to be scammed .

Yes. You need open dispute to paypal/aliexpress or call your bank to claim refund against fraud.

Stars
Newbie
Posts: 2
Post Re: Re: How to claim refund for lost parcel
on: March 18, 2020, 21:12
New Topic

The website was smartlightofficial.com if that will help anyone in the future

chinapostv-
olunteer
Administrator
Posts: 41904
Post Re: Re: How to claim refund for lost parcel
on: March 18, 2020, 21:27
New Topic

Quote from Stars on March 18, 2020, 21:12
The website was smartlightofficial.com if that will help anyone in the future

never buy from those no-name website. read following:

How to avoid scam when doing international cross-border online shopping?

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