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Author Topic: need help package not yet recieved
Xbalanque
Newbie
Posts: 2
Post need help package not yet recieved
on: October 2, 2014, 21:59
New Topic

good day!

tracking number RI083135140CN

I am getting a bit worried since I still didn't get my package and the last update from china post is 30/08 and purchase protection is about to end.

seller seems to be not responding? I have not seen him online for a while and everything in his shop is gone? http://www.aliexpress.com/store/1305920 people still giving feedback that they got their items so I don't know?

what should I do? open dispute? only 3 days left for purchase protection and if seller is not responding it will pay him and I don't have my items. :(

chinapostv-
olunteer
Administrator
Posts: 45857
Post Re: need help package not yet recieved
on: October 2, 2014, 22:26
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the parcel should have problem to pass security scan and still stuck in shenzhen. you should open dispute asap.
Xbalanque
Newbie
Posts: 2
Post Re: need help package not yet recieved
on: October 2, 2014, 22:41
New Topic

ok thanks I see, I was wondering why was it in security scan twice and just stayed there for so long.

this is considered a customs problem? why would they not let shoes pass?

thank you again!.
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