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Author Topic: awaiting receipt
orhan
Newbie
Posts: 6
Post awaiting receipt
on: April 18, 2014, 19:21
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hi i bought something from alixpress about 4 or 5 days ago. and the sellet shipped the item ( as alixpress says) and in the detail page it says "goods awaiting accepttance." and when i click on details it and trak the item with tracking number it says "no item found." and there also writes " awaiting receipt" is everything normal should i worry ?

chinapostv-
olunteer
Administrator
Posts: 45858
Post Re: awaiting receipt
on: April 18, 2014, 23:28
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you should give your tracking number in order to get help.

orhan
Newbie
Posts: 6
Post Re: awaiting receipt
on: April 19, 2014, 10:32
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hi here is the tracking number. may be it is a system delay (i hope )

RB699523030CN

orhan
Newbie
Posts: 6
Post Re: awaiting receipt
on: April 19, 2014, 15:11
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and when i track the number it says "China Post has not received parcel# RB699523030CN"

chinapostv-
olunteer
Administrator
Posts: 45858
Post Re: awaiting receipt
on: April 19, 2014, 16:31
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Quote from orhan on April 19, 2014, 15:11
and when i track the number it says "China Post has not received parcel# RB699523030CN"

that means shipper gave you an invalid number.

orhan
Newbie
Posts: 6
Post Re: awaiting receipt
on: April 19, 2014, 19:48
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should i open dispute ?

chinapostv-
olunteer
Administrator
Posts: 45858
Post Re: awaiting receipt
on: April 19, 2014, 19:54
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Quote from orhan on April 19, 2014, 19:48
should i open dispute ?

if you just received the tracking number within 5 days, then just be patient and wait. maybe your seller just delayed shipping you goods and will effect shipment next week. if you got the number more than one week ago and seller does not give you any reasonable explain, then you should open a dispute.

brittanymc-
d
Newbie
Posts: 1
Post Re: awaiting receipt
on: June 1, 2014, 16:04
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What does "awaiting receipt" mean?

chinapostv-
olunteer
Administrator
Posts: 45858
Post Re: awaiting receipt
on: June 1, 2014, 17:11
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Quote from brittanymcd on June 1, 2014, 16:04
What does "awaiting receipt" mean?

http://track-chinapost.com/startairmail.php

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