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Author Topic: Help with my order.
dianasauri-
o
Newbie
Posts: 1
Post Help with my order.
on: October 12, 2016, 03:26
New Topic

My parcel no. is RF352244514CN. I'm worried because tracking says my package is leaving Guangzhou Airport since September 21st.

Thanks.

chinapostv-
olunteer
Administrator
Posts: 45871
Post Re: Help with my order.
on: October 12, 2016, 04:36
New Topic

RF352244514CN is ok. there should be some delay by national china holiday week during Oct 1 to 7. No need worry.

Mlfm
Newbie
Posts: 2
Post Re: Help with my order.
on: October 13, 2016, 23:06
New Topic

Hello. My tracking says "Exchange Bureau in Guangzhou, have been exported to open" since August 31st. Can you help me, please? The tracking number is 03594029769

int077
Pro
Posts: 7760
Post Re: Help with my order.
on: October 13, 2016, 23:37
New Topic

Quote from Mlfm on October 13, 2016, 23:06
Hello. My tracking says "Exchange Bureau in Guangzhou, have been exported to open" since August 31st. Can you help me, please? The tracking number is 03594029769

1. This is the full tracking of your parcel:
Number: 03594029769
Package Status: In Transit
Destination Country: Unknown
Origin Country: China
2016-08-31 13:29 Exchange Bureau in Guangzhou, have been exported to open
2016-08-29 20:33 Philatelic, Foshan City, China Post Group communications, left
2016-08-29 18:45 Philatelic, Foshan City, China Post Group communications,
2016-08-29 17:33 Philatelic, Foshan City, China Post Group communications, has received send
2016-08-24 13:16 Electronic information has been received
Powered by http://www.track-chinapost.com

2. Your parcel is what we call China Post Ordinary Small Packet Plus, can be track only in China and has limited tracking. Can take from 30 to 60 days for delivery.

3. Your parcel has been on the road for 51 days, may I suggest you contact seller and tell him you have not receive your parcel. He might be able to find out by China Post what is the problem with your parcel.

4. Since there is no more tracking after:
2016-08-31 13:29 Exchange Bureau in Guangzhou, have been exported to open

I don't know if the parcel did pass the Export Security scan, the seller could ask China Post.

Hope this help.

Mlfm
Newbie
Posts: 2
Post Re: Help with my order.
on: October 14, 2016, 19:35
New Topic

Thank you.

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