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Author Topic: Parcel from Pakistan is held at import custom in china
Hamratariq-
1
Newbie
Posts: 4
Post Parcel from Pakistan is held at import custom in china
on: August 5, 2025, 05:31
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My parcel (CC002067756PK) from pakistan is held by import customs in china. Its been more than a month I have not received any update. How to solve this issue?

chinapostv-
olunteer
Administrator
Posts: 13677
Post Re: Parcel from Pakistan is held at import custom in china
on: August 5, 2025, 09:13
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The parcel arrived in destination in June but receiver has never made customs clearance. Did you write recipient's mobile number in-the parcel?

chinapostv-
olunteer
Administrator
Posts: 13677
Post Re: Parcel from Pakistan is held at import custom in china
on: August 5, 2025, 09:13
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The parcel arrived in destination in June but receiver has never made customs clearance. Did you write recipient's mobile number in-the parcel?

Hamratariq-
1
Newbie
Posts: 4
Post Re: Parcel from Pakistan is held at import custom in china
on: August 5, 2025, 09:20
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Yes, mobile number was provided.

Hamratariq-
1
Newbie
Posts: 4
Post Re: Parcel from Pakistan is held at import custom in china
on: August 5, 2025, 09:21
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How to clear customs?
chinapostv-
olunteer
Administrator
Posts: 13677
Post Re: Parcel from Pakistan is held at import custom in china
on: August 5, 2025, 11:08
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When parcel arrived destination city, China Post sent a passcode to receiver's mobile phone, receiver needs to use that passcode to make import customs clearance through an APP.

Obviously receiver didn't make customs clearance for unknown reason. The parcel will be returned to shipper after 2 to 3 months.
Hamratariq-
1
Newbie
Posts: 4
Post Re: Parcel from Pakistan is held at import custom in china
on: August 5, 2025, 15:45
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Receiver didn't get any passcode is there any solution?
chinapostv-
olunteer
Administrator
Posts: 13677
Post Re: Parcel from Pakistan is held at import custom in china
on: August 6, 2025, 05:12
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Receiver can call 11185 and get help.
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