China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.
Pages: [1]
Author Topic: The parcel prezented to customs
NataliaC14-
12
Newbie
Posts: 3
Post The parcel prezented to customs
on: August 15, 2025, 06:31
New Topic

I have a parcel which has been presented to customs on 15th july. Since that date nothing happend. The parcel number is

chinapostv-
olunteer
Administrator
Posts: 13776
Post Re: The parcel prezented to customs
on: August 15, 2025, 09:46
New Topic

The receiver of CP279637534PL has never made customs clearance and pay duty. That is why the parcel is still in china customs.
NataliaC14-
12
Newbie
Posts: 3
Post Re: The parcel prezented to customs
on: August 16, 2025, 07:20
New Topic

Is there any possibility I could pay a duty ? If I pay a duty the receiver will receive the package?
chinapostv-
olunteer
Administrator
Posts: 13776
Post Re: The parcel prezented to customs
on: August 16, 2025, 09:48
New Topic

Quote from NataliaC1412 on August 16, 2025, 07:20
Is there any possibility I could pay a duty ? If I pay a duty the receiver will receive the package?

Unfortunately only receiver can make customs clearance and pay duty.
NataliaC14-
12
Newbie
Posts: 3
Post Re: The parcel prezented to customs
on: August 16, 2025, 10:27
New Topic

And what is the exact duty cost? I’m trying to return the product from a scam company which is selling products in Europe for a very high price and the description on website is way different than what came to me. I don’t even know who to contact from a receiver address. How did you contacted them ?
chinapostv-
olunteer
Administrator
Posts: 13776
Post Re: The parcel prezented to customs
on: August 16, 2025, 13:54
New Topic

The customs duty is calculated after recipients make customs declaration, obviously your seller doesn't want to make customs clearance and accept your return. You need to file dispute to your online marketplace or call your bank to file charge back if seller doesn't want to accept the return.

If you don't seller's contract method, nobody else can find the seller. We don't even think the seller has give you his real address.

Next time please don't buy from those online sellers who has no contact number, no physical address. 99% of such sellers or websites are cheaters.
Pages: [1]


Share the post "China Post Forum"