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Author Topic: How to contact china post mail in UAE?
int077
Pro
Posts: 7760
Post Re: How to contact china post mail in UAE?
on: June 30, 2016, 13:59
New Topic

Quote from drewmit on June 30, 2016, 05:45
good day i would also like for tracking two packages from china post
RS093068325CN
RS126003758CN

regards

1. For parcel RS093068325CN, according to the tracking here it is returning to the sender:
http://track.track-chinapost.com/china-post/en-RS093068325CN.html

Tracking on Emirates Post Group give the same thing.

2. For parcel RS126003758CN, this is the full tracking:
Parcel No.RS126003758CN tracking result
2016-06-17 19:19:52.0 Guangzhou international parcel process center received
2016-06-17 21:57:23.0 Guangzhou parcel process center customs scan
2016-06-17 23:48:34.0 leaving Guangzhou parcel process center ,next station Guangzhou Airport
2016-06-18 08:48:02.0 Guangzhou Transit Station export security scan
2016-06-18 15:11:37.0 Guangzhou Transit Station export customs scan (domestic transit )
2016-06-19 21:20:13.0 Shanghai Transit Station export security scan
2016-06-20 14:33:08.0 Shanghai Transit Station export customs cleared
2016-06-20 23:32:00.0 arrive Shanghai Int'l Airport
2016-06-21 00:04:14.0 leaving Shanghai Int'l Airport going to next airport/seaport

3. It seems that the parcel departed China for your country. China Post Airmail Parcel Estimate Arrival Time for your country United Arab Emirate is on this site:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

Hope this help.

SteveRebel
Newbie
Posts: 3
Post Re: How to contact china post mail in UAE?
on: October 22, 2016, 19:23
New Topic

Having same issues, have ordered from Aliexpress and now they are telling me the items are being returned. I was not informed that they had arrived and my number is on the address details.

Tracking numbers

RB100897047SG

RB099681810SG

Ali express saying they are return to sender

Can someone please assist or give me a number or address to go see and speak with China Post.

Seems a bit silly that my goods arrived and no one has informed me

Steve

int077
Pro
Posts: 7760
Post Re: How to contact china post mail in UAE?
on: October 22, 2016, 19:57
New Topic

Quote from SteveRebel on October 22, 2016, 19:23
Having same issues, have ordered from Aliexpress and now they are telling me the items are being returned. I was not informed that they had arrived and my number is on the address details.

Tracking numbers

RB100897047SG

RB099681810SG

Ali express saying they are return to sender

Can someone please assist or give me a number or address to go see and speak with China Post.

Seems a bit silly that my goods arrived and no one has informed me

Steve

1. This is the full tracking of your parcel:
Number: RB100897047SG
Package Status: Alert
Destination Country: United Arab Emirates
2016-10-22 20:22 United Arab Emirates, Dubai Sorting Centre, ( Return to sender ) Dispatched from International Mail Exchange
2016-10-22 16:45 United Arab Emirates, Dubai Sorting Centre, ( Return to sender ) Arrived at Delivery Office
2016-10-20 07:17 United Arab Emirates, Abudhabi Sorting Center, ( Return to sender ) - Mail not claimed and sent back to sender - Dispatched to processing office
2016-10-20 07:11 United Arab Emirates, Abudhabi Sorting Center, ( Return to sender ) Received dispatch
2016-10-19 12:53 United Arab Emirates, Abudhabi Sorting Center, ( Return to sender ) - Mail not claimed and sent back to sender - Dispatched to processing office
2016-10-19 12:17 United Arab Emirates, Abudhabi Sorting Center, Arrived at International Mail Exchange
2016-10-16 13:52 Singapore, Singapore, Dispatched from International Mail Exchange

Origin Country: Singapore
2016-10-19 12:17 Arrival at Processing Center (Country code: AE)
2016-10-16 13:52 Despatched to overseas (Country code: AE)
Powered by http://www.track-chinapost.com

2. This is the second parcel:
Number: RB099681810SG
Package Status: Alert
Destination Country: United Arab Emirates
2016-10-21 17:50 United Arab Emirates, Dubai Sorting Centre, ( Return to sender ) Dispatched from International Mail Exchange
2016-10-20 16:50 United Arab Emirates, Dubai Sorting Centre, ( Return to sender ) Arrived at Delivery Office
2016-10-19 06:51 United Arab Emirates, Abudhabi Sorting Center, ( Return to sender ) - Mail not claimed and sent back to sender - Dispatched to processing office
2016-10-19 06:40 United Arab Emirates, Abudhabi Sorting Center, ( Return to sender ) Received dispatch
2016-10-18 13:26 United Arab Emirates, Abudhabi Sorting Center, ( Return to sender ) - Mail not claimed and sent back to sender - Dispatched to processing office
2016-10-18 11:55 United Arab Emirates, Abudhabi Sorting Center, Arrived at International Mail Exchange
2016-10-13 10:39 Singapore, Singapore, Dispatched from International Mail Exchange

Origin Country: Singapore
2016-10-18 11:55 Arrival at Processing Center (Country code: AE)
2016-10-13 10:39 Despatched to overseas (Country code: AE)
Powered by http://www.track-chinapost.com

3. Singapore Post or China Post has nothing to do with your parcel when it arrive in your country it's Emirates Post the culprit. You should talk to then, they are the one returning the parcel for apparently Mail not claimed.

4. Maybe Emirates Post does not understand your address or there is something wrong in your address. I don't know but you need to call them to find out what is wrong.

Hope this help

SteveRebel
Newbie
Posts: 3
Post Re: How to contact china post mail in UAE?
on: October 23, 2016, 05:58
New Topic

Address is perfect, phone number is on the address also, this seems weird. I will try and get in touch with them

SteveRebel
Newbie
Posts: 3
Post PO BOX OR NO PO BOX UAE
on: October 23, 2016, 17:00
New Topic

Hi There,

im being told by emirates post that all 13 of my orders from Ali express with be returned to china since I included my business physical address and the PO BOX, is this true has anyone had this problem with Emirates Post. they are not very helpful and have already returned two parcels after they arrived in Dubai and have my clear address and contact number on them.

very frustrated, is there any way around this?

humam
Newbie
Posts: 6
Post Re: How to contact china post mail in UAE?
on: January 7, 2017, 19:31
New Topic

Hi,

my tracking number RS341232081CN , could you please let me know what is the issue , why it get stuck ? i'm not able to find it in UAE post system .

Thanks

int077
Pro
Posts: 7760
Post Re: How to contact china post mail in UAE?
on: January 7, 2017, 23:59
New Topic

Quote from humam on January 7, 2017, 19:31
Hi,

my tracking number RS341232081CN , could you please let me know what is the issue , why it get stuck ? i'm not able to find it in UAE post system .

Thanks

1. This is the tracking of your parcel:
Number: RS341232081CN
Package Status: In Transit

Destination Country: United Arab Emirates
2016-12-25 21:54 China P. Rep., Shanghai, Dispatched from International Mail Exchange
2016-12-25 21:43 China P. Rep., Shanghai, Dispatched from International Mail Exchange
2016-12-10 08:35 China P. Rep., Shanghai, Dispatched from International Mail Exchange
2016-12-03 18:35 China P. Rep., 52393208, Mail posted

Origin Country: China
2016-12-26 15:10 Shanghai Pudong, left
2016-12-26 15:10 Shanghai Pudong, left hand navigation
2016-12-26 14:54 Shanghai Pudong, reach
2016-12-25 20:43 Shanghai Exchange Bureau, have been exported directly
2016-12-25 20:42 Shanghai Exchange Bureau, have been exported to open
2016-12-12 19:54 Shanghai Pudong, left hand navigation
2016-12-12 19:25 Shanghai Pudong, reach
2016-12-10 08:32 Shanghai Exchange Bureau, have been exported directly
2016-12-09 20:26 Shanghai Exchange Bureau, have been exported to open
2016-12-06 14:51 Exchange Bureau in Guangzhou, have been exported to each other (internal transit)
2016-12-06 13:21 Exchange Bureau in Guangzhou, have been exported to open
2016-12-03 18:40 Dongguan postal company cross-border e-commerce international parcel processing centre, left, next stop "Center of Dongguan"
2016-12-03 18:39 Dongguan postal company cross-border e-commerce international parcel processing centre
2016-12-03 18:35 Dongguan postal company cross-border e-commerce international parcel processing centre has received send
2016-12-01 16:23 Electronic information has been received
======================================
Powered by http://www.track-chinapost.com

2. Your parcel is still On Route/In Transit to your country. When Emirates Post scan your parcel you will see a new tracking.

Thanks.

bhushan031-
970
Newbie
Posts: 2
Post Re: How to contact china post mail in UAE?
on: January 15, 2017, 12:21
New Topic

I have ordered through Ali Express , Cover for Kindle . While tracking , it shows since 23 days that it arrive export exchange by 22 December 2016. after that there is no status change. while tracking in http://www.track-chinapost.com/en, it shows that it is in Transit .

My Order number is 81008947044349
My Tracking Number is 04327892786
logistics company: China Post Ordinary Small Packet Plus

Please inform me how to track the delivery in UAE. What is contact details in UAE where I can get the proper reply that whether they have received the delivery for dispatch or not.

Thanks in advance.

Regards
Bhushan

Bhushan Mehta

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: How to contact china post mail in UAE?
on: January 15, 2017, 12:46
New Topic

Quote from bhushan031970 on January 15, 2017, 12:21
I have ordered through Ali Express , Cover for Kindle . While tracking , it shows since 23 days that it arrive export exchange by 22 December 2016. after that there is no status change. while tracking in http://www.track-chinapost.com/en, it shows that it is in Transit .

My Order number is 81008947044349
My Tracking Number is 04327892786
logistics company: China Post Ordinary Small Packet Plus

Please inform me how to track the delivery in UAE. What is contact details in UAE where I can get the proper reply that whether they have received the delivery for dispatch or not.

Thanks in advance.

Regards
Bhushan

unfortunately there is no China Post contact person in U.A.E for china post small packet plus. The parcel will be delivered by U.A.E Post, but they will not reply you anything about such parcel.

Now is rush season, shipping time from china to U.A.E might take 40 to 50 days, you need some more patient.

also make sure you have p.o box number in delivery address. Any parcel without P.O box number will be rejected by U.A.E post without any notice.

Hope this helps.

Nneth
Newbie
Posts: 2
Post Re: How to contact china post mail in UAE?
on: January 18, 2017, 03:53
New Topic

Hello, the status of my package is currently "(Return to Sender) Received Dispatch." Does this mean that my package is already being sent back, or is it still in the office and I can still contact them and collect the package personally?

My tracking numbers are:
RG311297968CN
RG311297954CN

Thanks.

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