I am not getting through the number you have asked me to enquire.What next now??

My tracking number is RJ874919764CN. The status is "Sent item abroad [edi received], Air, Kolkata Sorting Office" for the past month. Is the parcel lost? Should I be worried?

Hi my parcel has not shown any update since 5 October, should I be worried?.
Number: RJ851637615CN
Package Status: In Transit
Destination Country: India
2016-10-05 00:00 China, BEIJING, Send item abroad (EDI-received), Air, KOLKATA AIRPORT SORTING OFFICE
2016-10-04 15:47 China, BEIJING, Insert item into bag (Otb), Air, KOLKATA AIRPORT SORTING OFFICE

Quote from Damian on November 3, 2016, 20:24
I'm a very unhappy customer. My order was placed on October 12th and only one update since that time. It's now 3 weeks later and I URGENTLY need my product. Tracking #LM112594613CN. I need an update asap.

1. This is a tracking that I found for you:
Number: LM112594613CN
Package Status: In Transit

Destination Country: Canada
2016-10-13 09:24 CNSZXD,China, International item has left originating country and is en route to Canada
2016-10-12 19:29 518029,China, International item mailed in originating country

Origin Country: China
2016-10-13 13:18 Shenzhen, left Shenzhen to Vancouver
2016-10-12 19:29 Shenzhen, express and logistics company, Shenzhen huaqiang North Business Department of international business center has been received (the embrace cast member name: Wei Chunfu, Tel: 15013883010)
Powered by http://www.track-chinapost.com

2. And another one:
International Mail# LM112594613CN Tracking Result
Summary
Tracking number Origin Destination Status
LM112594613CN CHINA CANADA On route

History Detail
Local date/time Activity Location Remarks
12-Oct-2016 19:29 Received by Post Office 518029
13-Oct-2016 09:24 Departure export customs SHENZHEN EMS

3. Since Sep 2016 every parcel arriving in Vancouver is taking 21 days or so to be scan by Canada Post. I don't know the reason behind that. Maybe it's the Canadian Customs that can only inspect so many parcels a day or lack of staff.

4. Every Canadian so far that had E Packet going to Vancouver are suffering from that. Your 21 days has ended yesterday the 03 Nov. I had only one person that took 19 days before the first scan of Canada Post.

5. When the first scan is done, then it goes to Customs Office, then go back to Canada Post for delivery.

Hope this help.

Quote from Tushark9 on November 4, 2016, 05:19

Quote from Tushark9 on November 3, 2016, 20:11
Hi my parcel has not shown any update since 5 October, should I be worried?.
Number: RJ851637615CN
Package Status: In Transit
Destination Country: India
2016-10-05 00:00 China, BEIJING, Send item abroad (EDI-received), Air, KOLKATA AIRPORT SORTING OFFICE
2016-10-04 15:47 China, BEIJING, Insert item into bag (Otb), Air, KOLKATA AIRPORT SORTING OFFICE

Please can anyone help me with above.

1. Your parcel is fine, now it's up to KOLKATA AIRPORT SORTING OFFICE to scan the parcel so they can give it to India Customs for clearance.

2. May I suggest you read this for your country India:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

Hope this help.