China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.
Pages: [1]
Author Topic: What does "Returned from export customs/security" mean?
savetalon
Newbie
Posts: 1
Post What does "Returned from export customs/security" mean?
on: February 8, 2018, 02:16
New Topic

Hey all, I noticed this message in my tracking updates recently:

06 Feb, 2018
18:32 (06:32 pm)
Location/Index: 518021Posting/Collection

06 Feb, 2018
21:46 (09:46 pm) China, Guangdong
Shenzhen Baoan International Apt
Mail Processing Centre: Shenzhen Ems
Departure from outward office of exchange

06 Feb, 2018
21:46 (09:46 pm) China, Guangdong
Shenzhen Baoan International Apt
Mail Processing Centre: Shenzhen Ems
Item returned from export Customs/Security

Just wondering what the bolded tracking update means in this scenario. Does this mean that Chinese customs have returned/seized/rejected my package? Thanks for any help!
chinapostv-
olunteer
Administrator
Posts: 45880
Post Re: What does "Returned from export customs/security" mean?
on: February 8, 2018, 03:44
New Topic

it can pass customs scan. Normally this is a bad news.

You can wait one more weeks and track again. If it still the same thing, You should open dispute for refund.
Pages: [1]


Share the post "China Post Forum"