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Author Topic: Tracking not updating in 15 days is it lost?!help
mandingo
Newbie
Posts: 5
Post Re: Tracking not updating in 15 days is it lost?!help
on: July 27, 2017, 03:37
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wondering if you would be able to help my tracking is LW555927773CN no updates in 12 days

chinapostv-
olunteer
Administrator
Posts: 45842
Post Re: Tracking not updating in 15 days is it lost?!help
on: July 27, 2017, 03:43
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the parcel left china for NYC on Jul 15. It should be waiting in JFK airport import processing center now. You need wait 2 to 4 weeks to get it released from customs.
mandingo
Newbie
Posts: 5
Post Re: Tracking not updating in 15 days is it lost?!help
on: July 27, 2017, 03:45
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i talked to customs and usps they both said package was still in china also my shipping option was 7 to 10 days

chinapostv-
olunteer
Administrator
Posts: 45842
Post Re: Tracking not updating in 15 days is it lost?!help
on: July 27, 2017, 04:03
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usps customs warehouse workers do s not scan the parcel until the parcel completes import processing. Even USPS and customs people do not know the parcel has arrived USA if it is not scanned.

We know the parcel should be in USA because normally parcel will arrive USA customs in 2 days after it left china. Normally USPS will scan the parcel after parcel sleeping in customs for 2 to 4 weeks .
mandingo
Newbie
Posts: 5
Post Re: Tracking not updating in 15 days is it lost?!help
on: July 27, 2017, 04:06
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ok thanks so i guess dont pay for faster shipping thats the lesson i learned 7 to 10 days lol

Uzma
Newbie
Posts: 1
Post Re: Tracking not updating in 15 days is it lost?!help
on: July 28, 2017, 01:08
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Hello this is my tracking number 06160145929 i ordered on 19th june but it hasn't arrived yet to saudia via china ordinary small packet so i contacted saudi post they r saying tracking number starts from two letters but my tracking is starting from numbers so they said china post will give u new tracking no so plz give me new tracking number starting from letters

chinapostv-
olunteer
Administrator
Posts: 45842
Post Re: Tracking not updating in 15 days is it lost?!help
on: July 28, 2017, 04:32
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Quote from Uzma on July 28, 2017, 01:08
Hello this is my tracking number 06160145929 i ordered on 19th june but it hasn't arrived yet to saudia via china ordinary small packet so i contacted saudi post they r saying tracking number starts from two letters but my tracking is starting from numbers so they said china post will give u new tracking no so plz give me new tracking number starting from letters

china post ordinary small parcel is a cheap service for low value item. China Post will not pay labor cost to scan and update its status after it left first post office. There will not new tracking number, no tracking status.
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