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Author Topic: Tracking for package from US to China hasnt moved in 20 days
mrpyromani-
ac
Newbie
Posts: 4
Post Tracking for package from US to China hasnt moved in 20 days
on: June 12, 2018, 19:37
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So I shipped a package through USPS priority mail to China on May 10th and tracking hasn't updated since May 18th. Looks like it's stuck being "processed through facility." If anyone has any ideas of what to do please let me know, USPS's customer service is terrible and I thought the package would have moved by now but no luck. Tracking # is CV056833787US
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Tracking for package from US to China hasnt moved in 20 days
on: June 12, 2018, 20:29
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http://track-chinapost.com/result_china.php?order_no=CV056833787US shows the parcel arrived Guangzhou on May 18. Normally it should be delivered no more than 2 weeks after arriving Guangzhou. It must have some delivery problem .

You should ask receiver call china post hot line 11185 and see what is the problem. Maybe receiver need to pay duty and pickup the parcel by himself.
mrpyromani-
ac
Newbie
Posts: 4
Post Re: Tracking for package from US to China hasnt moved in 20 days
on: June 12, 2018, 21:18
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Quote from chinapostvolunteer on June 12, 2018, 20:29
http://track-chinapost.com/result_china.php?order_no=CV056833787US shows the parcel arrived Guangzhou on May 18. Normally it should be delivered no more than 2 weeks after arriving Guangzhou. It must have some delivery problem .

You should ask receiver call china post hot line 11185 and see what is the problem. Maybe receiver need to pay duty and pickup the parcel by himself.

Unfortunately I don't speak Mandarin but is there anything else I can do?
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