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Author Topic: RE: LT497487085CN Package not moving
mellamoben
Newbie
Posts: 4
Post RE: LT497487085CN Package not moving
on: January 4, 2017, 00:28
New Topic

I placed an order around November 24, 2016 and have not received my package. I can see this information online:

LT497487085CN
Monday, 2016-12-05
GUANGZHOU CITY
12:09 AM Leave Guangzhou to Hongkong
Friday, 2016-12-0
Shipped GUANGZHOU CITY
03:09 AM Customs clearance
03:08 AM submit to the custom
01:07 AM Guangzhou Post Express logistics company International Business Branch has Write (Lan cast member name: Wu Zhiyong, Tel :)

It looks like it might have been lost in GUANGZHOU CITY since it never made it to Hongkong. I checked with my local post office and they confirmed that they have not received any update since December 5, 2016 either. Is there any additional information you might be able to provide?

int077
Pro
Posts: 7760
Post Re: RE: LT497487085CN Package not moving
on: January 4, 2017, 00:57
New Topic

1. Only other additional info is this:

2016-12-04 00: 00: 00.0 20:16:00 Guangzhou leaves the processing center and sends it to USORDF = ISC CHICAGO IL (USPS)

2. May I suggest you contact seller and tell him you have not receive your parcel, he might have inside info for your parcel. If not, he can surely call China Post EMS Hot Line to find out about your parcel.

3. If by 12 Jan, you don't see any new movement on the USPS site for your parcel, maybe it would be time to consider to open a dispute for non reception of a parcel.

Thanks.

mellamoben
Newbie
Posts: 4
Post Re: RE: LT497487085CN Package not moving
on: January 5, 2017, 22:23
New Topic

After looking back at this, I am a little confused. The following link
http://www.track-chinapost.com/track/china-post/LT497487085CN?r=1483654442363
says that on
Monday, 2016-12-05 @ 12:09 AM the package "Leave Guangzhou to Hongkong"

There is a conflict in the information you provided.

Did the package leave GUANGZHOU CITY on 12/4 or 12/5? And was it going to Hongkong or Chicago?

int077
Pro
Posts: 7760
Post Re: RE: LT497487085CN Package not moving
on: January 5, 2017, 23:27
New Topic

1. The tracking is OK:
2016-12-04 00: 00: 00.0 20:16:00 Guangzhou leaves the processing center and sends it to USORDF = ISC CHICAGO IL (USPS)

It means that the parcel is leaving the processing center and the final destination is Chicago.

2. Your parcel is possibly doing this:
Multi-hop routing:
Routing is a whole separate matter, but suffice it to say that “lowest cost” tends to win out over “fastest speed”. Mail shipments may transit many countries en route to their destination.

3. Unless there is a flight number attach to a parcel we never know when a parcel will physically depart from China and what route it will take.

Thanks.

mellamoben
Newbie
Posts: 4
Post Re: RE: LT497487085CN Package not moving
on: January 5, 2017, 23:43
New Topic

I appreciate the reply. So there is no way to verify if the parcel has left China?

cazzy82
Newbie
Posts: 2
Post Re: RE: LT497487085CN Package not moving
on: January 6, 2017, 00:06
New Topic

hi, i have this problem too, waiting on a parcel from aliexpress, tracking hasnt moved since 10th december, can you please please help RH356685485CN this is the tracking number given, i hope you can help me and get more information than i am getting

int077
Pro
Posts: 7760
Post Re: RE: LT497487085CN Package not moving
on: January 6, 2017, 00:06
New Topic

Cancel

int077
Pro
Posts: 7760
Post Re: RE: LT497487085CN Package not moving
on: January 6, 2017, 00:07
New Topic

Quote from mellamoben on January 5, 2017, 23:43
I appreciate the reply. So there is no way to verify if the parcel has left China?

1. Here is a read for your:
Arrival at OOE: parcels arrive and are unloaded.
Sortation: parcels are sorted based on destination country.
Marshalling: parcels are formed up into dispatches (shipments). They are put into mailbags, and a manifest listing all of the parcels and their particulars is drawn up.
Security screening: parcels are x-rayed, looking for anything that shouldn’t be going onto an airplane.
Outbound Customs: parcels may be screened to prevent things from being smuggled out of the country.

Next thing will be this:

Load: the dispatch is loaded onto the aircraft.
Departure

2. Unless you see something like maybe this:
2017-01-05 03:16 Shanghai, Exchanged; Flight#:KE894

Impossible to determine exactly when a partial is physically leaving China.

Thanks.

int077
Pro
Posts: 7760
Post Re: RE: LT497487085CN Package not moving
on: January 6, 2017, 00:11
New Topic

Quote from cazzy82 on January 6, 2017, 00:06
hi, i have this problem too, waiting on a parcel from aliexpress, tracking hasnt moved since 10th december, can you please please help RH356685485CN this is the tracking number given, i hope you can help me and get more information than i am getting

1. This is the only available tracking of your parcel:

China Post Register Air Mail Tracking System
Parcel No.RH356685485CN tracking result
2016-12-10 21:19:26.0 Electronic Data Received

2. May I suggest your read this:

Why does my tracking result show only one message “”electronic data received” ?

Thanks.

cazzy82
Newbie
Posts: 2
Post Re: RE: LT497487085CN Package not moving
on: January 6, 2017, 00:15
New Topic

hi, this makes sense, thank you very much for your help, i will contact the seller on aliexpress as that has been almost a month it has sat like this, thank you again

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