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Author Topic: Parcel not moving
ssaaadd
Newbie
Posts: 3
Post Parcel not moving
on: December 20, 2016, 01:27
New Topic

Hello, I placed an ePacket order from aliexpress to Canada and the package has arrived in Canada in a different city, it is supposed to be processed and shipped to my city, to my address, but there has been no change in the last 5 days? Can you tell me what's wrong?

LM190309303CN
int077
Pro
Posts: 7760
Post Re: Parcel not moving
on: December 20, 2016, 01:56
New Topic

1. This is what happen to your parcel:
Initial scan from Canada Post and sent to Canada Customs:
15.12.2016 07:04
Import (Item arrived at country of destination)
Richmond Bc

Parcel came back from Customs and taken charge by Canada Post.
15.12.2016 11:53
Sorting
Richmond Bc

Possibly Canada Post made the sorting of your parcel and is ready to be ship out to your city
17.12.2016 07:03
Sorting
Richmond Bc

2. If you want better and clearer explanation, then you just need to call Canada Post
Monday to Friday, 7 a.m. – 11 p.m. ET
1-866-607-6301

Hope this help.
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