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Author Topic: Package now 12 days late need status
Joeycpe
Newbie
Posts: 2
Post Package now 12 days late need status
on: January 2, 2020, 18:13
New Topic

Good day,
Please provide a status of package with tracking number LW313503279CN

This package was guaranteed to be delivered by Dec 21, 2019, but has not yet arrived. It is showing in the tracking database as still in Guangzhou EMS, CHINA. Any idea of when I will get my package?

Sincerely,
Joe

chinapostv-
olunteer
Administrator
Posts: 40966
Post Re: Package now 12 days late need status
on: January 2, 2020, 21:31
New Topic

http://track-chinapost.com/result_china.php?order_no=LW313503279CN shows the parcel was shipped From China Post Foshan office to US on Dec 20.

It is now some middle location between China Post system and USPS system(possibly airline warehouse in Guangzhou ,China or customs warehouse in US). You can not know exact situation when parcel is in such middle locations.

such no-information period can take 20 to 30 days . Once USPS gets the parcel from customs. Then USPS website will show its new status with US location.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.

Joeycpe
Newbie
Posts: 2
Post Re: Package now 12 days late need status
on: January 14, 2020, 19:25
New Topic

Thanks for your reply. Its now been 26 days since the last update to the tracking. There has to be a way to find out where my package actually is in the system or at least if it has actually left China.

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