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Author Topic: Orders not showing up in tracking
bledar
Newbie
Posts: 3
Post Re: Orders not showing up in tracking
on: September 7, 2014, 16:05
New Topic

hello I have a problem I bought something from ebay seller has given track number RA578455680CN I've explained that number is wrong, and he has given me a second RA578455688CN but again is wrong. My name is bledar from greece can you please check if there are a package in my name. thanks
chinapostv-
olunteer
Administrator
Posts: 45859
Post Re: Orders not showing up in tracking
on: September 8, 2014, 00:08
New Topic

RA578455688CN is invalid number. you should contact seller and ask for real shipment date and real shipment number. If he gave you misleading information again, you should open dispute to ebay.
j_medina
Newbie
Posts: 5
Post Re: Orders not showing up in tracking
on: September 11, 2014, 22:37
New Topic

Hello, my parcel RJ177984895CN was placed in ChinaPost on September 2, 2014, but I can not track it. Please let me know your current status. Thank you!
chinapostv-
olunteer
Administrator
Posts: 45859
Post Re: Orders not showing up in tracking
on: September 11, 2014, 22:45
New Topic

RJ177984895CN is invalid number. your seller did not ship it.
anan
Newbie
Posts: 3
Post Re: Orders not showing up in tracking
on: September 12, 2014, 04:11
New Topic

Hello I have a problem with a parcel the tracking number RJ131640029CN and is in Beijing from 1 spetember and those not move from there can tou help me?
chinapostv-
olunteer
Administrator
Posts: 45859
Post Re: Orders not showing up in tracking
on: September 12, 2014, 04:43
New Topic

RJ131640029CN status is ok. sometimes status will not change for two or three weeks. you need some patient.
gttemp
Newbie
Posts: 1
Post Re: Orders not showing up in tracking
on: October 9, 2014, 06:11
New Topic

Hi, first time ordering online through Aliexpress. can you check RI166643706CN for me please? It's only been a few days but I'm worried that seller did not ship.

chinapostv-
olunteer
Administrator
Posts: 45859
Post Re: Orders not showing up in tracking
on: October 9, 2014, 07:43
New Topic

Quote from gttemp on October 9, 2014, 06:11
Hi, first time ordering online through Aliexpress. can you check RI166643706CN for me please? It's only been a few days but I'm worried that seller did not ship.

you can track in track-chinapost.com , if your seller really shipped your goods, it will show location and status within 48hrs of shipment, otherwise it will show china post has not received the parcel

xregentx
Newbie
Posts: 1
Post Re: Orders not showing up in tracking
on: October 19, 2014, 13:36
New Topic

I ordered an item ~4-5 days ago. Tracking number LN506341721CN. Tracker states either it or the verify code is wrong(which they aren't). Could someone check this for me?
chinapostv-
olunteer
Administrator
Posts: 45859
Post Re: Orders not showing up in tracking
on: October 19, 2014, 18:48
New Topic

LN506341721CN has not been shipped. you can wait one more week and track it again in http://track-chinapost.com/, if still no result, it means it is a fake number and you need to open dispute and claim refund.
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