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Author Topic: Orders not showing up in tracking
chinapostv-
olunteer
Administrator
Posts: 45858
Post Re: Orders not showing up in tracking
on: March 18, 2014, 19:52
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you are scammed by the seller. open the dispute to paypal or aliepxress asap.
raylight
Newbie
Posts: 7
Post Re: Orders not showing up in tracking
on: March 29, 2014, 21:56
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Am facing similar situation too. the seller sent me a tracking number on the 14th March that my goods has been shipped but till date, I have not been able to track it. when I complained to her, she said she has sent it that I should wait. Please, help me check if it has been received by China Post. Tracking Number: RC523945775CN. THANKS

chinapostv-
olunteer
Administrator
Posts: 45858
Post Re: Orders not showing up in tracking
on: March 29, 2014, 22:14
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http://track-chinapost.com/startairmail.php shows the seller did not sent the parcel to China Post. you should open a dispute to paypal or aliexpress and claim refund.
raylight
Newbie
Posts: 7
Post Re: Orders not showing up in tracking
on: March 29, 2014, 22:33
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OK.

Should I inform her before opening d dispute because I want to do it now.
chinapostv-
olunteer
Administrator
Posts: 45858
Post Re: Orders not showing up in tracking
on: March 29, 2014, 22:52
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Quote from raylight on March 29, 2014, 22:33
OK.

Should I inform her before opening d dispute because I want to do it now.

after you open dispute, she will be noticed from paypal or aliexpress. you no need do anything. if she can not provide correct tracking information to paypal or aliexpress, she will be charge back and you will get refund.
raylight
Newbie
Posts: 7
Post Re: Orders not showing up in tracking
on: March 29, 2014, 22:58
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Really!

am going to do that right away.

mlon10th1
Newbie
Posts: 4
Post Re: Orders not showing up in tracking
on: March 31, 2014, 01:24
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The seller gave me this # for tracking RC408330905CN. Didnt specify a carrier service, i tried a couple but it comes back parcel not received. It was supposedly shipped on 3/18/14 coming to the US. If anyone can help it would be appreciated, the seller wont respond and i dont want to file a complaint on them if they really shipped it and im just not doing something right with the tracking #.
Thanks in advance.
natty
Newbie
Posts: 1
Post Re: Orders not showing up in tracking
on: September 4, 2014, 00:16
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Can u plz check this tracking number the order was sent over a week ago but nothing is coming up.
RG037721332CN
chinapostv-
olunteer
Administrator
Posts: 45858
Post Re: Orders not showing up in tracking
on: September 4, 2014, 03:36
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Quote from natty on September 4, 2014, 00:16
Can u plz check this tracking number the order was sent over a week ago but nothing is coming up.
RG037721332CN

you can verify the tracking number in http://track-chinapost.com/startairmail.php. if your seller really shipped the goods, this page will show location and real shipment date, otherwise it will show China post has not received the parcel
bledar
Newbie
Posts: 3
Post Re: Orders not showing up in tracking
on: September 7, 2014, 15:56
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hello I have a problem I bought something from ebay seller has given track number RA578455680CN I've explained that number is wrong, and he has given me a second RA578455688CN but again is wrong. My name is BLEDAR BREGU from greece can you please check if there are a package in my name. thanks
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