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Author Topic: Missing Package Information?
storiesbyi-
rish
Newbie
Posts: 1
Post Missing Package Information?
on: November 22, 2019, 00:33
New Topic

Hello! I've gotten everything else that I've ordered, but this one item has me concerned.

Tracking Number: UD827073388CN

Per parcelsapp.com my package was last scanned by China Post for a planned flight (CZ327) with a departure time of 2100 on November 13th.

Everything else I've ordered (3 same day order placement via Wish) has arrived earlier than Wish predicted. This is the only one that hasn't had a status update since November 13th.

Is there a reason it might not have went on its intended flight despite it saying it was there?

Thanks!
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Missing Package Information?
on: November 22, 2019, 02:14
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UD827073388CN was scheduled to catch flight CZ327 to USA on Nov 14. But you can not know if it actually got the space and arrived USA.

this kind of parcel starting with U is china post ordinary parcel. China Post will not scan and update its status after it left China. so you can not see new status and know where it is now.

This is a slow and cheap service for low value item. Both China and destination country give very low priority to sort and deliver this kind of parcel. china post ordinary parcel might take 4 to 12 weeks to reach your country.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
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