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Author Topic: Ive been waiting for my package for 69 days, please help!
pinkreserv-
oir
Newbie
Posts: 1
Post Ive been waiting for my package for 69 days, please help!
on: April 26, 2016, 21:42
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Tracking number is RI880953994CN. When I ordered the product, the estimated delivery dates were between March 2nd and March 17th. It's currently April 26th, and there's been no tracking progress since April 7th. What's the status of my package? When can I expect it to arrive? Is there anything that I can do to speed the shipping process because the longest arrival time for Canada is 60 days and it's exceeded that.

Thank you!

int077
Pro
Posts: 7760
Post Re: Ive been waiting for my package for 69 days, please help!
on: April 26, 2016, 22:13
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Quote from pinkreservoir on April 26, 2016, 21:42
Tracking number is RI880953994CN. When I ordered the product, the estimated delivery dates were between March 2nd and March 17th. It's currently April 26th, and there's been no tracking progress since April 7th. What's the status of my package? When can I expect it to arrive? Is there anything that I can do to speed the shipping process because the longest arrival time for Canada is 60 days and it's exceeded that.

Thank you!

1. This is the tracking I found for your parcel:
Parcel No.RI880953994CN tracking result
2016-02-17 18:10:53.0 Dongguan city Post Office eCommerce dept. parcel center received
2016-02-17 18:13:26.0 Dongguan city Post Office eCommerce dept. parcel center customs scan
2016-02-17 18:13:51.0 leaving Dongguan city Post Office eCommerce dept. parcel center ,next station Dongguan center
2016-02-17 18:46:29.0 Guangzhou Transit Station export security scan
2016-02-18 15:12:35.0 Guangzhou Transit Station export customs cleared
2016-02-19 09:11:00.0 arrive Guangzhou Airport
2016-02-19 09:25:33.0 leaving Guangzhou Airport going to next airport/seaport
2016-03-30 12:34:00.0 Toronto export customs cleared
2016-04-03 09:09:42.0 Beijing Transit Station import customs scan
2016-04-03 13:43:00.0 Beijing Transit Station import customs cleared (domestic transit )
2016-04-06 14:11:52.0 Guangzhou Transit Station import customs scan
2016-04-07 11:01:48.0 Guangzhou Transit Station import customs cleared (domestic transit )

2. Your parcel was not accepted (Customs) and returning to the seller in China. Or your parcel was not able to be delivered in Canada and returned to the seller.
3. You should contact you seller to tell him about the situation and make an arrangement with him.
4. Don't forget to give him the above tracking information.

Hope this help.

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