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Author Topic: Is my package lost?!
miindie
Newbie
Posts: 3
Post Is my package lost?!
on: February 9, 2017, 14:34
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Hello,

So I ordered something from online with express EMS shipping and they attempted to deliver it to me but apparently the address is wrong so it got sent back to the sender. The sender has yet to receive the order and as I track my package it seems to not be moving.

Tracking number: EV918867881CN

Last update: Your item was delivered(GuangDongShengShenZhenShi 51802168) at 2017-02-01 10:55:33
Signed for by：他人收 OTHERS SIGNED

Status: Posting

It's already February 9th now, i'm worried I wont get my package or my money back.....
Can someone help?? :(

chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Is my package lost?!
on: February 9, 2017, 21:54
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the parcel was returned. you can not get the parcel. open dispute to seller and claim refund.
miindie
Newbie
Posts: 3
Post Re: Is my package lost?!
on: February 10, 2017, 03:44
New Topic

The place the parcel was supposed to be returned to a warehouse located in HongKong not GuangDong. How come the package ended up going to GuangDong?? :(
miindie
Newbie
Posts: 3
Post Re: Is my package lost?!
on: February 10, 2017, 03:47
New Topic

Do you think I can call EMS and ask??
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Is my package lost?!
on: February 10, 2017, 03:59
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EV918867881CN is China Post parcel, not from Hong Kong post. It will be returned to mainland China.
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