China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1] 2 3 4
Author Topic: HELP no shipping record when tracked
itman89
Newbie
Posts: 16
Post HELP no shipping record when tracked
on: October 7, 2016, 16:08
New Topic

i tried to track my item :LT251327020CN and it says NO shipping Record. Was i scammed? was my package really NOT Shipped?

chinapostv-
olunteer
Administrator
Posts: 45873
Post Re: HELP no shipping record when tracked
on: October 7, 2016, 17:22
New Topic

LT251327020CN is invalid number. now is china national holiday, I believe seller delayed shipment. wait one more week and track again. if you still get no result, you should open dispute against fraud.

itman89
Newbie
Posts: 16
Post Re: HELP no shipping record when tracked
on: October 8, 2016, 00:02
New Topic

Ok i wasnt sure because hes a top rated seller on DHGATE and he said he shippied it but no shipping info was throwing me off.

int077
Pro
Posts: 7760
Post Re: HELP no shipping record when tracked
on: October 8, 2016, 00:11
New Topic

1. Your tracking number is a valid tracking number, just look here:
http://track-chinapost.com/startairmail.php

2. If you tracking number is not showing up it's because China Post has not register it yet into the system. This might take up to 10 days to do so and since China is on a National holiday all week it might be a bit longer.

Hope this help.

itman89
Newbie
Posts: 16
Post Re: HELP no shipping record when tracked
on: October 8, 2016, 00:13
New Topic

ohh so you dont think i was scammed its most likley just because the holiday?

int077
Pro
Posts: 7760
Post Re: HELP no shipping record when tracked
on: October 8, 2016, 00:24
New Topic

1. I did not say that you were scammed, you need to wait for the 10 days and maybe a bit longer because of the holiday. If lets say in 15 days from now you can not track your parcel, then just contact the seller and ask him if he did physically mail the parcel. If he does not respond , then open a dispute to get your money back.

Hope this help.

itman89
Newbie
Posts: 16
Post Re: HELP no shipping record when tracked
on: October 8, 2016, 00:27
New Topic

Ok. the shipping said 6-23 days on dhgate so maybe it will be here soon thanks for your help :)

int077
Pro
Posts: 7760
Post Re: HELP no shipping record when tracked
on: October 8, 2016, 00:29
New Topic

1. Your parcel is an E Packet parcel so it should be pick up by a courier service that works for China Post EMS.

2. Your parcel should follow a fast lane all the way to you. Delivery for such parcel are normally 6 to 12 working days excluding days spent at the Customs Office in China and your country

Hope this help.

itman89
Newbie
Posts: 16
Post Re: HELP no shipping record when tracked
on: October 8, 2016, 02:26
New Topic

ohh 6-12 days so theres a Chance it could get here before the tracking even shows up?

int077
Pro
Posts: 7760
Post Re: HELP no shipping record when tracked
on: October 8, 2016, 03:02
New Topic

1. 6 to 12 working days after the parcel is register into the tracking system of China Post. 12 working days is 2.5 weeks and you forgot that the time spent at the Customs of both country is not counting in those number. so if it take 2 weeks to clear your parcel, then you add 2 weeks.

2. And please remember 6 to 12 working days are only estimate, these are not rock solid delivery.

Hope this help.

Pages: [1] 2 3 4