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Author Topic: Another question regarding order
buzzingbee-
87
Newbie
Posts: 12
Post Another question regarding order
on: October 31, 2019, 12:02
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Hi,

I ordered a product off of Amazon: LW806616645CN that says it was shipped yesterday but China Post doesn't seem to recognize this tracking number so I just want to make sure it is legit or if it's too early to be able to tell then I understand and can wait.

Thanks!

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Another question regarding order
on: October 31, 2019, 22:56
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wait 2 to 3 days. Your seller applied a tracking number LW806616645CN, but did not ship the goods yet.
buzzingbee-
87
Newbie
Posts: 12
Post Re: Another question regarding order
on: November 8, 2019, 00:16
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Hi,

I just wanted to double check for this order- on parcels.com this order shows up as being processed but I haven't been able to use any other tracking website to locate it, so I wanted to ensure I haven't been scammed and if I have waited the appropriate time to determine this. Thanks!

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Another question regarding order
on: November 8, 2019, 06:34
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LW806616645CN has no actual shipment record in china post . this means your seller never shipped anything. You are scammed.

Open dispute to amazon against fraud.
buzzingbee-
87
Newbie
Posts: 12
Post Re: Another question regarding order
on: November 8, 2019, 12:51
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The only reason I ask is that I see it on this website: http://track.yw56.com.cn/en-US through Yanwen Logistics. Does this mean it hasn't made it to the China Post system yet or that like you said it hasn't been shipped?

Thanks for your help!

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Another question regarding order
on: November 8, 2019, 13:09
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yw56 tracking result is useless if china post database has no record. Your seller did not ship anything yet.
buzzingbee-
87
Newbie
Posts: 12
Post Re: Another question regarding order
on: November 8, 2019, 16:09
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Hi,

Thank you so much for the update! I have contacted the seller and if they do not get back to me in 2 days then I will ask for a refund through Amazon.

buzzingbee-
87
Newbie
Posts: 12
Post Re: Another question regarding order
on: November 10, 2019, 06:01
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Hi,

I have been in contact with the seller who says they have "shipped" the item but China Post still shows no record of it. Do you know if 1 week is enough time for an item to show up in the China Post system or I should still suspect I have been scammed?

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Another question regarding order
on: November 10, 2019, 06:06
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I think Amazon seller should be ok. You can give him one week if time does not that matter for you.
buzzingbee-
87
Newbie
Posts: 12
Post Re: Another question regarding order
on: November 10, 2019, 06:30
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Sounds good, he seems genuine but based on your earlier reply I was concerned. I will wait a bit then and see what happens, and if not I will determine what to do next. Thanks!

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