China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1]
Author Topic: Problems at customs?
Djcrisis66-
6
Newbie
Posts: 2
Post Problems at customs?
on: August 29, 2016, 15:04
New Topic

Hello everyone, I have a problem with my order and I can not figure out what it might be.
The tracking is as follows RM715969237CN and when I go to see where me this information:

Post Register Air Mail Tracking System China

Parcel No.RM715969237CN monitoring results

28/07/2016 15: 38: 36.0 许昌 pack 大宗 city 集中 dispatch center received

28/07/2016 18: 52: 01.0 Scanning 许昌 大宗 parcels 集中 customs dispatch center of the city

07/28/2016 20: 33: 44.0 leaving 许昌 pack cities 大宗 集中 dispatch center, next station 许昌

07/30/2016 16: 03: 00.0 of the export security scanning 郑州 transit station

07/30/2016 16: 31: 45.0 Scanning customs export transit station 郑州 (internal transit)

08/09/2016 21: 12: 27.0 Transit Station Customs 郑州 deleted imports (internal transit)

In your opinion it was rejected by Customs?
There is a good chance that does not come to me anymore?
Please help me

Ciao a tutti, ho un problema con il mio ordine e non riesco a capire quale possa essere.
Il tracking è il seguente RM715969237CN e quando vado a vedere dove si trova mi da queste informazioni:

PostRegisterMail aria Tracking System posta Cina

Parcel No.RM715969237CN risultato di monitoraggio

2016/07/28 15: 38: 36.0 许昌 pacco città 大宗 集中 centro di spedizione ricevuto

2016/07/28 18: 52: 01.0 Scansione 许昌 大宗 pacchi 集中 dogana centro di spedizione della città

2016/7/28 20: 33: 44.0 lasciando 许昌 pacco città 大宗 集中 centro di spedizione, stazione successiva 许昌

2016/07/30 16: 03: 00.0 scansione di sicurezza di esportazione stazione di transito 郑州

2016/07/30 16: 31: 45.0 Scansione doganali di esportazione stazione di transito 郑州 (transito interno)

2016/08/09 21: 12: 27.0 Stazione di transito 郑州 doganale di importazione eliminato (transito interno)

Secondo voi è stato rifiutato dalla dogana?
Ci sono buone possibilità che non mi arriva più?
Vi prego aiutatemi

int077
Pro
Posts: 7760
Post Re: Problems at customs?
on: August 29, 2016, 15:34
New Topic

1. Your parcel was stop by China Post Customs and the parcel was imported back meaning the parcel is going back to seller/sender of the parcel but not you in Italy.

2. May I suggest you contact seller as soon as possible to tell him that the parcel did not make it through China Customs. Give him this tracking:
China Post Register Air Mail Tracking System
Parcel No.RM715969237CN tracking result
2016-07-28 15:38:36.0 许昌city 大宗parcel 集中shipping center received
2016-07-28 18:52:01.0 许昌city 大宗parcel 集中shipping center customs scan
2016-07-28 20:33:44.0 leaving 许昌city 大宗parcel 集中shipping center ,next station 许昌
2016-07-30 16:03:00.0 郑州Transit Station export security scan
2016-07-30 16:31:45.0 郑州Transit Station export customs scan (domestic transit )
2016-08-09 21:12:27.0 郑州Transit Station import customs cleared (domestic transit )

So he can understand what you are saying about the parcel.

3. You might want also to open a dispute because the parcel never departed China.

Hope this help.

Djcrisis66-
6
Newbie
Posts: 2
Post Re: Problems at customs?
on: August 29, 2016, 15:47
New Topic

Thank you very much for helping. I will now open a dispute because the seller unfortunately does not respond to my messages. Thanks again

Pages: [1]