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Author Topic: package stuck to Export Customs Scan
fmasotti
Newbie
Posts: 5
Post package stuck to Export Customs Scan
on: January 21, 2015, 11:27
New Topic

what does it means when a package is stuck at Export Customs Scan?

this is the tracking

item No Year Status Location Destination Date
RK148561149CN 2014 Received by China Post 22534100 Italy 20141129 1101
RK148561149CN 2014 Export Security Scan Suzhou Italy 20141201 0237
RK148561149CN 2014 In Customs-Control warehouse Suzhou Italy 20141201 0340
RK148561149CN 2014 Export Security Scan Shanghai Italy 20141206 1641
RK148561149CN 2014 Export Customs Scan Shanghai Italy 20141206 1836

chinapostv-
olunteer
Administrator
Posts: 45867
Post Re: package stuck to Export Customs Scan
on: January 21, 2015, 19:59
New Topic

The parcel should be seriously delayed in some airport. if your buyer protection is expiring, you can ask for extending the protection or open dispute and claim refund. otherwise keep waiting.

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