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Author Topic: Blocked at Shanghai Transit Station Customs Scan
delia
Newbie
Posts: 2
Post Blocked at Shanghai Transit Station Customs Scan
on: May 6, 2015, 09:08
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Hi,
my parcel is CP298858272CN
I Sent my box from shanghai to Italy 2 weeks ago
and has been stopped for more than a week at Shanghai Transit Station Customs Scan
why they have it there? why is not moving?
what should I do?

thanks!!
chinapostv-
olunteer
Administrator
Posts: 45868
Post Re: Blocked at Shanghai Transit Station Customs Scan
on: May 6, 2015, 14:41
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CP298858272CN is surface parcel which normally goes through sea. In some stage, the parcel status will freeze for 2 to 8 weeks without changing, it is normal.
delia
Newbie
Posts: 2
Post Re: Blocked at Shanghai Transit Station Customs Scan
on: May 7, 2015, 09:18
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good to know! Many thanks!

btw I have 3 more parcels, but this ones are going to spain, one is already in Madrid (blocked there) and the other 2 are stucked in beijing, it is normal? or should I be concern?
CP298858269CN
CP298858365CN
CP298858255CN

many many thanks for your help!
chinapostv-
olunteer
Administrator
Posts: 45868
Post Re: Blocked at Shanghai Transit Station Customs Scan
on: May 7, 2015, 15:57
New Topic

Quote from delia on May 7, 2015, 09:18
good to know! Many thanks!

btw I have 3 more parcels, but this ones are going to spain, one is already in Madrid (blocked there) and the other 2 are stucked in beijing, it is normal? or should I be concern?
CP298858269CN
CP298858365CN
CP298858255CN

many many thanks for your help!

CP parcel is very difficult to predict arrival date because many of them go thru sea. If you do not get the goods in 30 days of payment, you should open dispute.

for the parcel in Madrid, you need contact Spain Post and pickup the parcel. Parcel does not control by China Post once it left China.
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