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Author Topic: Package not being handed over to local carrier
edane
Newbie
Posts: 6
Post Package not being handed over to local carrier
on: August 22, 2020, 11:18
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UQ732528141CN shows as having arrived in the destination city on 2020-08-11 09:35

But almost 2 weeks later, it has still not been handed over to Post Nord, the local carrier...

moderator
Administrator
Posts: 1128
Post Re: Package not being handed over to local carrier
on: August 22, 2020, 19:35
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http://track-chinapost.com/result_china.php?order_no=UQ732528141CN shows the parcel arrived Copenhagen on Aug 11. It has not been released by Denmark Post. Not sure what is wrong with it. This is an economical class parcel, Denmark Post normally gives very very low priority to make import processing, you might need wait some more time.

edane
Newbie
Posts: 6
Post Re: Package not being handed over to local carrier
on: September 14, 2020, 13:31
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It's been longer than a month since the parcel arrived in Copenhagen according to http://track-chinapost.com/result_china.php?order_no=UQ732528141CN

Looks like China Post has still not passed it on to Post Nord (Denmark's postal service). When I enquired with Post Nord about the parcel, they said they have not received it.

moderator
Administrator
Posts: 1128
Post Re: Package not being handed over to local carrier
on: September 14, 2020, 19:03
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this kind of U***CN parcel is china post ordinary small packet. This is an economical class mail. China Post does not pay Post Nord to scan and update its status. So after parcel sent to airline, there will be no update of delivery status anymore.

http://track-chinapost.com/result_china.php?order_no=UQ732528141CN shows the parcel arrived Denmark on Aug 11. One month has passed and you have not got the parcel, this means the parcel has more than 80% chance to be lost.

If I were you, I would open dispute to seller for lost parcel refund.

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