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Author Topic: New Service China Post and PostNL
wimpert
Newbie
Posts: 1
Post New Service China Post and PostNL
on: November 9, 2015, 13:31
New Topic

Hello,

Is it true that China post doesn’t deliver packages at my house address any more?
Everytime I order something in China I must collect my package at the local post office.
PostNL says that China post is responsable for that and that you made an arrangement with PostNL not to deliver to house addresses anymore.
If so, it is very frustrating because now I have to collect the package myself.

Thank you for your reply.

Best regards,
Wim Kosmeier
The Netherlands
shadowspar
Pro
Posts: 1633
Post Re: New Service China Post and PostNL
on: November 9, 2015, 14:07
New Topic

Final delivery of inbound items is completely up to PostNL; it has nothing to do with China Post, or any other postal operator.

Under the rules of the Universal Postal Union, the way that international mail works is that China Post delivers items to the Netherlands' inbound office of exchange (Amsterdam Schiphol if I'm not mistaken) and then PostNL is responsible for delivering the item the rest of the way. China Post pays PostNL an amount stipulated under international postal conventions for this service. PostNL is supposed to treat international mail the same as it would treat a domestic mail item of the same class.
shadowspar
Pro
Posts: 1633
Post Re: New Service China Post and PostNL
on: November 9, 2015, 14:15
New Topic

I see now the links posted on the DX discussion forums and elsewhere about this. Let me see if I can find out more! :)
RonniePick-
ering
Newbie
Posts: 3
Post Re: New Service China Post and PostNL
on: November 9, 2015, 16:24
New Topic

Yes it is correct.

I also live in the Netherlands.

You can find more information here.

PostNL stuurt pakketjes uit China standaard naar afhaalpunt

Regards,

Ronnie Pickering
shadowspar
Pro
Posts: 1633
Post Re: New Service China Post and PostNL
on: November 9, 2015, 19:08
New Topic

After having read some more (as best I can, not speaking Dutch at all ._.), I would stand by my original assessment.

Without any other corroborating information, I would believe that this is an initiative undertaken solely by PostNL. It seems that shippers in China have heard nothing of this so-called "new service", and are sending parcels as they have always done, only to have PostNL start holding them for pickup instead of delivering them to the door.

Under UPU rules, the amount that China Post pays PostNL for delivering an incoming registered mail item is very small; it probably does not cover PostNL's delivery costs for the item. This is almost certainly an attempt by PostNL to reduce the amount of money they lose on these items, and to discourage people in the Netherlands from using this mailing service.

This situation is not unique to China Post and PostNL. It is the same reason why, for instance, the United States Postal Service no longer shows online tracking for registered items from China, and why Canada Post does not show it for registered items from any country at all. And when Canada Post and the USPS made this change, they followed a similar pattern of misleading communication. The USPS made it sound like other countries' mail services are somehow deficient in their ability to exchange tracking data, which is false. And Canada Post did not make any proper public announcement of the change, nor will they provide any justification for it.

Anyway, here are a few more informational links:

(nl) http://www.klachtenkompas.nl/postnl/pakket-uit-china-niet-thuis-bezorgd-maar-alleen-op-te-halen-bij-postpunt
(en) http://club.dx.com/forums/forums.dx/threadid.1438140
(nl) http://forum-china.nl/topic/1206-let-op-pakketten-uit-china-worden-niet-meer-geleverd-door-postnl-update/
naveen0
Newbie
Posts: 24
Post Re: New Service China Post and PostNL
on: November 11, 2016, 11:04
New Topic

I had problem for a package from NL to China. I had to go pick it up from the post office.

They would not tell me why, but then I found out, apparently, they cant read English, so next time it has to be send with the address in chinese , except for city, province, country. Or in pingyin.
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