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Author Topic: Mail said Item was delivered but wasnt :(
Sarah_Germ-
any
Newbie
Posts: 2
Post Mail said Item was delivered but wasnt :(
on: December 28, 2016, 21:34
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Hello!
The number is LM167791989CN.
It says something about France and on Route? But it should go to Germany! :(
At 14th december the mail said it was delivered and as well the company where I ordered (Talented Musician) couldn't help :/
int077
Pro
Posts: 7760
Post Re: Mail said Item was delivered but wasnt :(
on: December 28, 2016, 21:42
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1. This tracking might help you out:
Number: LM167791989CN
Germany (DPD epacket)
Package Status: Alert
Destination Country: Germany
2016-12-14 12:12 Aschaffenburg (DE), Delivered., (Return to sender)
2016-12-14 08:09 Aschaffenburg (DE), Out for delivery., (Return to sender)
2016-12-14 05:41 Aschaffenburg (DE), At parcel delivery centre., (Return to sender)
2016-12-12 23:00 Aschaffenburg (DE), In transit., (Return to sender)
2016-12-12 12:05 St. Ingbert (DE), In transit., Consignee address not correct.
2016-12-05 19:50 St. Ingbert (DE), We're sorry but your parcel couldn't be delivered as arranged., Consignee address not correct.
2016-12-03 07:49 St. Ingbert (DE), Out for delivery.
2016-12-03 07:49 St. Ingbert (DE), Out for delivery.
2016-12-03 07:22 St. Ingbert (DE), At parcel delivery centre.
2016-12-02 02:16 DPD data centre, Order information has been transmitted to DPD.
2016-12-01 20:00 Erftstadt-Lechenich (DE), ParcelNumber:09445749679135, In transit.
Origin Country: China
2016-12-14 12:12 Germany, due to vote
2016-12-14 05:41 Germany, arrived at post
2016-12-03 07:22 Germany, arrived at post
2016-12-01 20:00 Germany, reached the processing center from China
2016-11-20 20:19 Jinhua, Jinhua city, leaving to the Cuddalore (France)
2016-11-19 19:31 Jinhua Yiwu Branch Sales Department of happiness has been received (the embrace cast member name: Tong Yi翾, Tel: 15888650692)
======================================
Powered by http://www.track-chinapost.com

Hope this help.
Sarah_Germ-
any
Newbie
Posts: 2
Post Re: Mail said Item was delivered but wasnt :(
on: December 28, 2016, 23:04
New Topic

Now I can See that it was really close to us, But why at 2016-12-05 it sais it couldn't be delivered because of wrong Adress??
The Adress in my order was correct.
Could you please contact DPD about this? Soon? It is a Present for my mum and I'd really like to have it. And for it sais "Return to sender" I'm afraid they send it back!!
int077
Pro
Posts: 7760
Post Re: Mail said Item was delivered but wasnt :(
on: December 28, 2016, 23:35
New Topic

Quote from Sarah_Germany on December 28, 2016, 23:04
Now I can See that it was really close to us, But why at 2016-12-05 it sais it couldn't be delivered because of wrong Adress??
The Adress in my order was correct.
Could you please contact DPD about this? Soon? It is a Present for my mum and I'd really like to have it. And for it sais "Return to sender" I'm afraid they send it back!!

1. You are the one that has to phone DPD in Germany not China Post.

2. Here:
http://www.dpd.com/de_en/home/siteutilities/contact_form

At the bottom of the page is the phone number.

Hope this help.
gunjansoni-
_247
Newbie
Posts: 3
Post Re: Mail said Item was delivered but wasnt :(
on: December 29, 2016, 05:52
New Topic

India
Destination Country 2016-12-26 09:40:39 【India】Send item out for physical delivery (Inb),Air,KOLKATA AIRPORT SORTING OFFICE
2016-12-26 08:48:06 【India】Receive item at delivery office (Inb),Air,KOLKATA AIRPORT SORTING OFFICE
2016-12-24 12:15:05 【India】Send item to domestic location (Inb),Air,CRC MUMBAI (NON TD)
2016-12-21 12:16:54 【India】Transfer from office of exchange (Inb),Air,CED MUMBAI
2016-12-21 10:38:27 【India】Receive item at office of exchange (Inb),Air,KOLKATA AIRPORT SORTING OFFICE
2016-12-09 16:30:00 【China】Send item abroad (EDI-received),Air,KOLKATA AIRPORT SORTING OFFICE
2016-12-08 16:04:00 【China】Insert item into bag (Otb),Air,KOLKATA AIRPORT SORTING OFFICE
2016-11-26 20:38:00 【China】Receive item from customer (Otb),Air,KOLKATA AIRPORT SORTING OFFICE
China
Original Country 2016-12-27 17:12:00 Successful delivery
2016-12-09 04:09:32 【北京】Shipped by air
2016-12-08 14:51:02 【北京】Export customs clearance complete
2016-12-07 19:22:21 【北京】arrive export exchange
2016-12-02 11:04:47 【广州】arrive export exchange
Data Provided by CAINIAO Global
Tracking number: RS332653259CN
logistics company: China Post Registered Air Mail
Shipping time: 2016-11-24 23:35:28
receiverAddress: 506/GOLD A,SAMRUDDHI RESIDENCY, OPPOSITE ZHADESHWAR BUS STANDBHARUCH ,BHARUCH ,Gujarat , India SNEHAL SONI 919429448793
Order information
gunjansoni-
_247
Newbie
Posts: 3
Post Re: Mail said Item was delivered but wasnt :(
on: December 29, 2016, 05:53
New Topic

I am facing the same situation. Did your issue get resolved?
gunjansoni-
_247
Newbie
Posts: 3
Post Re: Mail said Item was delivered but wasnt :(
on: December 29, 2016, 05:54
New Topic

The system is showing it has been delivered but still I did not get the item ordered. They might have delivered to a wrong address.
int077
Pro
Posts: 7760
Post Re: Mail said Item was delivered but wasnt :(
on: December 29, 2016, 11:22
New Topic

Quote from gunjansoni_247 on December 29, 2016, 05:54
The system is showing it has been delivered but still I did not get the item ordered. They might have delivered to a wrong address.

1. You should call India Post to find out where they deliver the parcel and also advise the seller as soon as possible about the situation.

Hope this help.
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